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Head Mechanic

This Job has been viewed 400 times

Muswell Hill Bikes
Job reference
Muswell Hill, London
Salary range
21,000 +
Job added
6 February 20
Final date for applications

Job Description

Job title Head Mechanic

Reporting to Shop Owners/Directors 

Location North London 

Salary and hours Competitive depending on experience, 37.5 hours per week (including Saturdays) 

We are currently seeking a workshop mechanic to support us in expanding our size and network of shops  delivering the highest standards of customer service. 

The successful candidate’s duties will include:

  • Building and carrying out PDI inspections on new bikes prior to delivery / collection
  • Repairing and servicing customers bikes
  • Building Custom Build Bikes
  • Booking in bikes for repairs and liaising with customers, face to face, online and on the telephone
  • Setting customers up on new bikes
  • Estimating costs (labour & parts) and providing customer quotes
  • Liaising with suppliers and other professional bodies
  • Maintaining a tidy working environment
  • Maintaining a suitable level of industry knowledge and developments
  • Covering the sales floor as and when required
  • Oversee the training and development of the Workshop Assistants and volunteers. 
  • Checking in stock deliveries and accurately logging the use of parts inventory on an ongoing basis. 
  • To help to maintain the workshop as a safe and efficient space. 



Skills/Experience Required


  • A minimum of 4 years of experience in a commercial bike repairs shop, or an equivalent setting
  • Ability to manage own workload and meet the expectations of a target driven workplace. 
  • A recognised cycle maintenance and repair Level 2 Qualification, such as City and Guilds, Cytech, or equivalent. Unqualified mechanics with extensive workshop experience and a proven track record may also be considered. 
  • Experience of Microsoft Office essential and experience with CRM systems
  • Ability to problem solve without supervision. 
  • Experience in managing and training other junior mechanics and/or volunteers. 
  • Excellent interpersonal awareness and communication skills with the ability to listen and understand customer needs. 
  • Work well under pressure with high seasonal work loads
  • Able to provide quality back up for the rest of the team.
  • A team player who wants to be part of a growing business
Apply now