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Take Part in the ACS 2020 Colleague Survey!

29 Jan 2020

IRC member ACS is calling on people working inconvenience stores to provide their views on employment in the sector as part of the 2020 Colleague Survey
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Discover the latest trends at Fine Food Show North 2020

24 Jan 2020

This year's Fine Food Show North will be showcasing over 150 exhibitors, with new food and drink producers, products and trends all set to feature at this trade-only event.
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Nearly half of Buy Now Pay Later customers continue to be misled

20 Jan 2020

Recent findings show that over 40 per cent of shoppers areunaware that missing payments when using a Buy Now Pay Later service could harm their credit score.
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Indie Bookshop Turnaround using the Power of Twitter

17 Jan 2020

The Petersfield Bookshop is an independent bookshop based in Petersfield, Hampsire, that experienced an unlikely turnaround in just one night using the power of the internet.
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'Biggest Cash Increase Ever' to affect National Living Wage from April

15 Jan 2020

At £8.72 per hour, the National Living Wage will rise by 51p in April from its current rate of £8.21
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2019 Best Small Shops competition winner in the running for Shop of the Year 2020

14 Jan 2020

Papadeli, recognised by Indie Retail as the Best Small Shop of 2019, hasnow gone on to reach the final of Shop of the Year 2020, run by the Guild of Fine Food, in the Delicatessen & Grocer... Read more…

Local Bike Shop Day named as a Key Industry Trend for 2020

10 Jan 2020

Chris Hall from the ACT explains how IBDs can use Local Bike Shop Day to stand out, run promotions and ultimately increase revenue in the latest BikeBiz issue.
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New Christmas film highlights the importance of shopping indie

19 Dec 2019

A new Christmas film produced by Lanther Black has encompassed all that is important about shopping independent this Christmas
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How The Arienas Collective are adapting to a changing market

18 Dec 2019

The Arienas Collective is looked at as an example of digital transformation of SMEs and how this may be affecting the future of commerce.
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Retail Week Live open for registration

17 Dec 2019

Retail Week Live is an inspirational two-day retail conference that provides leaders with the ideas, insight and networks to lead through digital transformation and win greater consumer... Read more…

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Arragon's Cycles talks about Best Small Shops competition commendation

Posted on in Business News, Cycles News

Best Small ShopsArragon's Cycles have now been commended in the Best Small Shops competition for both 2018 and 2019. Sarah Graham, owner of Arragon's Cycles, has spoken out about how the competition has affected the business and how they continuously strive for greatness.

The Best Small Shops competition is managed by the Independent Retailers Confederation (IRC) and celebrates the commitment and creativity of independent retailers on the UK's High Streets and the central role they play in their local communities.

This year two bike shops were commended in the competition, a great representation of the cycling industry that will help to draw more attention to IBDs across the UK.

Arragon's Cycle Centre

Located in Penrith, Cumbria, Arragon's Cycle Centre offers cycle hire, a Shimano Service Centre offering emergency repairs, and specialist wheel build. It is a family run business, established for over 40 years but now with a brand new shop - one of the North's largest. Arragons Cycle Centre were also shortlisted in the 2018 Best Small Shops competition and have once again in 2019 been recognised as a true independent family shop that have remained at the heart of their community by supporting events and entertaining local clubs.

Sarah from Arragons Cycle Centre said about the event "It was great to be in a room sharing business ideas with such an enthusiastic and forward thinking group. For the past two years, we've left the event full of new ideas & thinking of things we can do for the next year in order to qualify for the shortlist once again!"

Arragons Cycles were nominated for the competition by a member of their team who believed that they were a worthy winner, something that gave Sarah "a great sense of pride".

Sarah goes on to speak about the difficult conditions that are affecting nearly all independent retailers at the moment: "We strive to keep improving, adapting to change and making sure we have a product & service that our customers want. It isn't easy, in fact, it has become increasingly more difficult in recent years, for all the reasons we are all already acutely aware. We have to work so much harder, for many more hours, for less reward. Things need to change on the High Street and they need to change much quicker than they have to date...."

When asked about how the competition has affected Arragons Cycles Sarah said "It is these such events that reignite the spark for why we still do this day in, day out & gives us some light at the end of the tunnel.

"It is these such events that reignite the spark for why we still do this day in, day out & gives us some light at the end of the tunnel." 

I believe that the mood is changing, with customers returning to the High Street in support of small business. People understand value we add to their towns, they appreciate the service & experience we offer above a couple of clicks on a screen, as well as the commitment to after sales and ensuring the care goes on way after the purchase.

It gives shops like mine faith that by being part of the community, having pride to keep their high streets professional, attractive and a place that people want to be is what is paving the way to a return to the general public supporting the High Street and valuing more than just cost alone."

Rides On Air

Rides on Air in Wallingford was also commended in the Best Small Shops competition 2019, a bike and accessories shop that covers all disciplines from children's bikes to adults including disabled cycles and the latest craze of eBikes. They regularly take part in community events that benefit local charities while promoting the benefits of shopping at IBDs.

The names and details of the other 23 shops that were shortlisted can be found on the Indie Retail news page.

For more information about the Best Small Shops competition please visit the Indie Retail website or visit their Twitter, Facebook and Instagram pages.

 

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