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Mooch Gifts And Home, Stourport-on-severn, Worcestershire

Mooch Gifts And Home

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5 High Street
Stourport-on-severn

Stourport-on-severn
Worcestershire
DY13 8DH

Telephone: 01299826301

Independent Gift Retailer with two stores based in Stourport on Severn & Bewdley Worcestershire. Proud to be on the UK High Street and Proud to be working with so many talented designers and manufacturers in the UK.
Top 100 Small Businesses of 2017
Gift retailer of the year Midlands and Wales 2018
Stourport Civic Society Award 2019 for the refurbishment of a key High Street Building.

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Best Small Shops competition 2020

What makes you the UK's Best Small Shop

Here at mooch we go that extra mile to provide everyone who passes or enters our stores an experience from the cleanliness of our stores and attractive windows outside to the merchandising and warm feel of our stores as you enter.



Every moocher is welcomed into our stores then given the time to mooch at thier leisure with no pressure but expert advice and support on finding that perfect gift is avaliable when required.



We are active on social media and use this to engage with existing and find new customers, be it in-store or online, we regularly engage with competitions, in 2016 we set up an additional facebook page called Shop, Eat, Sleep Bewdley where we promote other local businesses with this we have built a real local business community around our Bewdley store.



We work closely with local charities and organisations supporting with raffles and fundraisers.

What innovations did you initiate to combat the impact of COVID-19

When we closed our doors in March we had just taken delivery of our Easter & Spring stock, we had a huge liability of product that we needed to sell to pay our suppliers, our website was neglected with only 20% of our shops stock on it we quickly worked hard to turn it around and offered the local community a much needed valuable service:

FREE local deliveries on all orders - we also offered free gift wrapping

We worked for 3 days flat to set up a NEW "moonpig' style service on greetings cards on our site

We sourced new products to sell such as Jigsaws & Craft kits

We launched Mystery Bags to clear excess sale stocks - these were bags full of products to a particular theme saving at least 50% on retail - orders went into meltdown from Easter, For Her, Kids, Home we had Mystery Bags to suit most occasions!

Social media was key throughout we also launched our opening safety video on Facebook.

Tell us how you engage with the local community

We work hard daily promoting other Bewdley Based Businesses on our Shop, Eat, Sleep Bewdley Facebook page, prior to its launch in 2016 there was no networking within Bewdley, now we all regularly communicate via the Whatsapp group we also set up. During the pandemic Shop, Eat, Sleep run by myself played a vital part promoting those businesses that were still operating, we grew the page follows by 1000+ to now over 2400.



During lockdown we also ran a 'Local heroes' award highlighting businesses going that extra mile during lockdown with products and services to the local community, this was very well received and had a huge reach.



The page along with our own business page drives footfall into the towns we trade.

COVID-19 Details

Shop open Fully Open (customers can visit without appointments for sales and workshop)

Opening hours during COVID-19

Monday:10:00 – 16:00
Tuesday:10:00 – 16:00
Wednesday:10:00 – 16:00
Thursday:10:00 – 16:00
Friday:10:00 – 16:00
Saturday:09:00 – 16:00
Sunday:Closed

Our Staff


Jon May
Partner


Luke Jacks
Partner

Brands stocked

Apples to Pears East of India Miss Short Hair Orange Tree Powder Red Cuckoo Sass & Belle The Art File

How to find us

Directions to this business

-2.27792 52.3405