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Recycle York, York, North Yorkshire
Recycle York
Unit 3 Enterprise Complex, Walmgate
York
North Yorkshire
YO1 9TT
Telephone: 01904 848141
We are now open as usual. Customers are advised to take their own precautions regarding social distancing. Hand sanitizer is available in store.
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Best Small Shops competition 2020
What makes you the UK's Best Small Shop
We pride ourselves on a service that none of our rivals come close to. Open 7 days a week and on site parking make it very convenient for the customer, with many repairs done immediately using our huge selection of second hand parts. We also custom build and sell new bikes, sourced from 5 suppliersAs our name suggests, we are hugely involved with waste reduction and work very hard to promote it. This includes, re-cycling over 5000 bikes annually and donating many to local causes. We collect from waste sites and homes across N Yorkshire and are a registered Schwalbe drop off point for used inner tubes.
Social media is a huge part of our marketing and we use it to promote competitions and offers, to both existing and new clients. Currently, we score 5/5 on Facebook and 4.8 on Google. We also maintain our own web site with one of the key features being a virtual tour of the shop.
What innovations did you initiate to combat the impact of COVID-19
As we were considered a key service and allowed to stay open, we immediately put all necessary procedures in place, including tape on the floor 2 metres apart, making gloves, masks and sanitizer available to staff and customers and only allowing in two at a time.We also set up a delivery and collection service and opened seven days a week, though two of these days were closed to the public so we could deep clean the shop and manage the workload.
It soon became obvious that having our repair centre at the front of the shop was causing problems, so we cleared out a storeroom and moved it there. With a separate entrance at the side of the building, this meant anyone bringing a bike to us did not have to enter the premises.
Taking on more staff was also necessary, as we offered to repair bikes for NHS workers for free and gave out 162 bikes to those health workers who vitally needed transport to get to work
Tell us how you engage with the local community
One of the biggest things we have been involved in recently is our community interest project, in which we turn waste into opportunities that benefit so many.We also strongly support many local projects such as York cycle rally and York Sky ride.
Another thing we care passionately about is education and work closely with many primary schools and the university, offering anything from information on cycle repairs and safety, to affordable bike sales.
We’ve also repaired bikes for cadets, sponsored football teams, donated bikes as prizes and whenever we host an event, only use local businesses. Because of this we have earned ourselves a high regard from our peers, including other bike shops that we lend stock to and pass on customers.
Our next plan is to set up a free bike workshop for individuals to interact together and learn about repairing their cycle with other like-minded people
Key Services
COVID-19 Details
Fully Open (customers can visit without appointments for sales and workshop)Opening hours during COVID-19
| Monday: | 09:00 – 17:30 |
|---|---|
| Tuesday: | 09:00 – 17:30 |
| Wednesday: | 09:00 – 17:30 |
| Thursday: | 09:00 – 17:30 |
| Friday: | 09:00 – 17:30 |
| Saturday: | 09:00 – 17:30 |
| Sunday: | 10:00 – 17:00 |
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