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If you want to work in the retail sector use our jobs board below to find the latest opportunities.
If you want to fill your job vacancies fast click here to add a job.
Warranty and Service Technician
This Job has been viewed 305 times
- Employer
- Chicken CycleKit
- Job reference
- 35632Emp
- Location
- Leighton Buzzard, Bedfordshire
- Salary range
- Dependant on experience
- Job added
- 16 January 26
- Final date for applications
- n/a
Job Description
At Chicken CycleKit we continue to grow and 100 plus years on, we are still leading the market in all two-wheeled solutions from novice cyclist to professional racer. As we increase and develop our portfolio of world-renowned and in house brands through expanding our dealer network, we are creating a company that is forward-thinking, agile, passionate and focused on providing the best customer service and selling a wide-ranging portfolio of premium cycles and accessories.
Due to continued expansion, we are looking for a Warranty & Service Technician to join our dedicated warranty team. This is a hands-on role centred on delivering an outstanding customer experience, providing technical support and advice, and working closely with our brand partners.
The successful candidate will have industry experience, a passion for cycling and be able to build, repair and service all kinds of bikes and associated cycling products.
Key responsibilities will include:
- Handling returns, booking in jobs, special orders and customer queries
- Carry out maintenance, repairs, servicing & warranty assessments
- Bike Building and assembly of our Basso, Cinelli & Wilier ranges
- Providing excellent levels of customer service
- Maintain a clean safe and organised workshop environment
- Complete daily and weekly duties, ensuring the smooth running of the workshop
Benefits
- 22 days annual leave (increasing with length of service) + 8 days public holiday
- Pension contribution
- Generous staff purchase scheme
- No weekend working
- Career progression with a fast growing company
As this role is based full time at our warehouse, the successful candidate should be located within a reasonable commuting distance of Leighton Buzzard, LU7.
Skills/Experience Required
- Extensive knowledge of cycle equipment as you will be building bikes, identifying faults and deciding what kind of repairs or maintenance are needed
- Cytech Level 2 or equivalent but a minimum of Level 1 will be considered
- Be thorough and pay attention to detail
- Excellent communication skills both with customers, suppliers and working colleagues
- Be able to work as part of a dynamic workshop team
- Self-motivated with a drive to achieve high standards
- Have a basic computer literacy
