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Bicycle Mechanic / Customer Tech Support

This Job has been viewed 12 times

Employer
Volt™
Job reference
34815Emp
Location
London Bridge, London
Salary range
£18000 - £25000
Job added
26 July 21
Final date for applications
n/a

Job Description

You will be assisting our head mechanic in our ebike service department. 

Ideally you will have previous experience working in a bicycle service environment, but this is not 100% essential if you can demonstrate skills you have that will make you a good person to join us. 

This is a hands-on job requiring bicycle builds, repairs, telephone support and various other bicycle tech-support duties.

You need to work with pace and precision, to ensure the daily service targets are met, and delivered to a high standard.

The role involves dealing with, prioritising and replying to customer technical questions (via email and phone) - so you need to be organised and competent at managing administrative tasks. 

Summary:

This role is available for an immediate start.

If you don't meet all the criteria above, but do enjoy cycling, have a techincal mindset,  and understand the mechanics of a bicycle then we'd be happy to hear from you. 

Skills/Experience Required

  • Experience:

    • Experience within a bicycle service environment, or someone who has hands on experience and a good understanding of bicycles 
    • Ebike experience and knowledge useful
    • Able to work on and service bicycles
    • Comfortable with technology and using computers to at least a basic level (email / word etc)

    Personal attributes:

    • A practical thinker, motivated, organised and able to demonstrate common sense in all tasks undertaken.
    • Strong attention to detail
    • A good communicator - you’ll be expected to liaise with customers, as well as provide clear information / instructions to over the phone to people.
    • Approachable character with a strong work ethic.
    • Being well organised is critical - this is a busy role with multiple things to keep on top of
    • Good timekeeping
    • Takes pride in your work and general work ethos
Apply now