You will be assisting our head mechanic in our ebike service department. 

Ideally you will have previous experience working in a bicycle service environment, but this is not 100% essential if you can demonstrate skills you have that will make you a good person to join us. 

This is a hands-on job requiring bicycle builds, repairs, telephone support and various other bicycle tech-support duties.

You need to work with pace and precision, to ensure the daily service targets are met, and delivered to a high standard.

The role involves dealing with, prioritising and replying to customer technical questions (via email and phone) - so you need to be organised and competent at managing administrative tasks. 

Summary:

This role is available for an immediate start.

If you don't meet all the criteria above, but do enjoy cycling, have a techincal mindset,  and understand the mechanics of a bicycle then we'd be happy to hear from you. 

• Experience:

  • Experience within a bicycle service environment, or someone who has hands on experience and a good understanding of bicycles 
  • Ebike experience and knowledge useful
  • Able to work on and service bicycles
  • Comfortable with technology and using computers to at least a basic level (email / word etc)

  Personal attributes:

  • A practical thinker, motivated, organised and able to demonstrate common sense in all tasks undertaken.
  • Strong attention to detail
  • A good communicator - you’ll be expected to liaise with customers, as well as provide clear information / instructions to over the phone to people.
  • Approachable character with a strong work ethic.
  • Being well organised is critical - this is a busy role with multiple things to keep on top of
  • Good timekeeping
  • Takes pride in your work and general work ethos

Apply for "Bicycle Mechanic / Customer Tech Support" Job