We are looking for a Customer Sales Advisor to complement our team in Walton on Thames.

Knowing the difference between Ultegra and XTR would be a distinct advantage, however if you are a quick learner and not afraid of jumping into the deep end, this position could also suit you.

Your primary responsibility will be to interact with and advise customers in their search for suitable bikes and accessories. You will also assist in the general running of the shop’s operations.

The successful candidate will be joining an established team with the opportunity to put their ideas into practice and make a measurable contribution to development of the business.

The ideal candidate should be:

• Customer focused - Excellent customer service/care skills
• Familiar with cycling environment and have a passion for cycling
• Prior experience in a bike shop; although not a must, is a clear benefit
• Have excellent communication skills
• A team player; Used to working as part of a team
• Show enthusiasm, drive and good interpersonal skills
• Have proven experience in delivering customer facing service

In Return you’ll receive:

• Very competitive pay
• Company Pension Scheme
• Generous staff discounts
• Cycle to Work Scheme
• Other employment benefits

If you are interested in this role, please submit your CV as well as a covering letter to lee@eaststcycles.com outlining your experience within retail sales as well as your passion and interest for the cycling industry.

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