Job: Sales Assistant

We are looking for a Sales Assistant to join our team at South Downs Bikes, Goring. This role is permanent and full time.

The successful candidate will be the initial contact of South Downs Bikes, therefore a professional attitude, good product knowledge and an affable manner are essential.

As the successful candidate will be responsible from point of contact to handover of product, communication skills need to be excellent between other team members, suppliers, and customers to ensure excellent customer service.

A passion for cycling is essential.

Core duties:

• Meet and greet customers to make positive, lasting first impressions.
• Explain product with features and benefits.
• Answering phone and email enquiries.
• Consistent and timely communication with customers with the progress of their orders.
• Assisting the Store Manager with day to day running of the store.
• Ensure Cycle to Work Scheme administration is carried out and monitored.
• Developing product knowledge.
• Maintaining a clean and tidy environment.
• Using the Point of Sale to coordinate orders, workshop booking and stock control.

The Job

• Salary dependent on experience.
• Staff Cycle to Work Scheme
• Staff discount scheme (after successful probationary period).
• Pension scheme.
• 28 days annual leave a year (pro rata based upon 5 days per week).
• Birthday off (if your birthday falls on a contracted day).
• Uniform provided.

The job will involve working in a retail environment and will include working alternate Saturdays. If you have an interest (or obsession) of working with bikes please get in touch.

Send a CV and covering letter to Simon goringmanager@southdownsbikes.com

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