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Government Supports Amendment to Introduce Cashback Without Purchase

5 May 2021

The Government has agreed an amendment to the Financial Services Bill which will enable shops to offer cashback to customers without making a purchase.
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Free Whitepaper: How the retail sector can survive and thrive post-pandemic

29 Apr 2021

Armed with research data from Maybe*, a panel of retail industry expertshave collaborated to create this whitepaper with one goal - to help businesses thrive in this new era of uncertainty.... Read more…

Bank of England provide free training materials for checking bank notes

28 Apr 2021

The Bank of England has released free training materials for retailers with the aim of refreshing awareness of how to check banknotes.
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Single Use Carrier Bag Charge changes in England no longer coming into force as expected

27 Apr 2021

Defra has just confirmed that the amendments to the Single Use Carrier Bags Charges (England) Order 2015 will not be coming into force on 30th April 2021 as... Read more…

Welsh Election Party Manifesto Briefings

26 Apr 2021

A summary of what each party's manifesto will mean for small shops ahead of the Welsh Parliamentary elections on 6th May.
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Scottish Election Party Manifesto Briefings

23 Apr 2021

A summary of what each party's manifesto will mean for small shops ahead of the Scottish Parliamentary elections on 6th May.
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How Aldi's social media is rallying customers against competitors

22 Apr 2021

Maybe* investigate how Aldi used their #freecuthbert campaign to drive social media engagement and brand sentiment.
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400 shopworkers abused everyday as customers urged to "Shopkind"

22 Apr 2021

Members of the IRC and wider retail industry comes together to tackle verbal and physical abuse against shopworkers  


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Social media tips from indie businesses who have successfully diversified their proposition

14 Apr 2021

Maybe* take a look at how two independent businesses have used social media tactics to drive their businesses forwards.
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High street footfall rises 174% in England & Wales post-lockdown

14 Apr 2021

High streets across England and Wales have witnessed an immediate comeback in footfall as non-essential retailers reopened on Monday for the first time in over three months.
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Download the Indie Retail face covering poster to inform customers and staff of the new law

Posted on in Business News

It is now compulsory for all retail workers in England to wear face masks from today.

As detailed in the below guidance, colleagues are not required to use a face covering where there is a physical barrier, such as a Perspex screen, between the colleague and customers:

Face coverings must be worn by retail, leisure and hospitality staff working in indoor areas which are open to the public and where they are likely to come into contact with a member of the public, for example shops, supermarkets and restaurants. If these businesses have taken steps in line with HSE guidance for Covid-19 Secure workplaces to create a physical barrier between workers and members of the public then staff behind the barrier will not be required to wear a face covering.

Colleagues are also exempt when they are not in a customer facing environment (e.g. stock room), if they have a hidden disability or another health condition, or if they are with someone who relies on lip reading to communicate with them.

For further information please see the government website here.

Indie Retail has created a Face Covering Poster for shops to display outside to inform customers and staff of the new law.

Download the Indie Retail Face Covering Poster now

 

Additional Resources

To help independent retailers Indie Retail recently teamed up with The Behaviours Agency to create a selection of Covid-19 Behavioural-led retail posters specifically designed to adhere to Government and BRC guidelines.

Intended to help keep customers and employees safe and well in a retail environment, they inform them of:

  • the steps being taken to meet the Government's guidance
  • the expectations of customers and employees to ensure the Government's guidance is met.

To download, simply click on any of the posters below:

 

COVID-19 Indie Retail Think Distance Think Cow COVID-19 Indie Retail Think Shop Alone  COVID-19 Indie Retail Thinking Of You
COVID-19 Indie Retail Think Clean  COVID-19 Indie Retail Think Contactless COVID-19 Indie Retail Thank You For Thinking
     

 

 

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