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Study highlights impact of rising staff costs for convenience retailers.

3 Apr 2024

Research by the University of Stirling and the Scottish Grocers’ Federation has shed light on the impact of rising staff costs on the convenience retail sector in Scotland.
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Independent department stores hitting a sweet spot on local high streets.

3 Apr 2024

With large national chains increasingly disappearing from the high street, Drapers magazine has been looking at how independent department stores are stepping up their offerings to... Read more…

Entries open for 2024 Baking Industry Awards

2 Apr 2024

The Baking Industry Awards return for their 37th year and are once again ready to recognise and reward the very best people, products, and businesses in the sector. The awards showcase the... Read more…

Family-owned cycle shop celebrates 90 years trading in Walsall.

2 Apr 2024

Walsall's cycling community has been celebrating a family-owned business which celebrates its 90th anniversary this year.
 
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Payment-processing outages at UK retailers raise reliability issues for cashless transactions.

2 Apr 2024

Recent payment disruptions at supermarkets and fast-food outlets have raised questions on the need for improved reliability.
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North Yorkshire cycle hub up for top tourism award

22 Mar 2024

Rob Brown, co-director of Dalby Forest Cycle Hub, a not-for-profit hire scheme has been nominated for the Tourism Superstar 2024 award, run by VisitEngland.
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Independent retail bodies welcome new report aimed at tackling retail crime.

21 Mar 2024

ACS (The Association of Convenience Stores) and the Federation of Independent Retailers (The Fed) have both welcomed a new report published by the Association of Police and Crime... Read more…

Indie retailers outperformed supermarkets in sales of organic food, wellness and beauty products in 2023.

21 Mar 2024

As reported by Healthstores UK, new data contained in the 2024 Soil Association Organic Market report shows that independent retailers delivered an impressive 10% growth in 2023, with... Read more…

Cheltenham beer shop and bar wins top UK award.

21 Mar 2024

An independent bottle shop and bar in Cheltenham has been named as the UK's Independent Beer and Wine Retailer of the Year 2024 at the Drinks Retailing Awards. 
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Welsh Government Announce £20m Future Proofing Fund for Retail Businesses in Wales

21 Mar 2024

A number of organisations, including Bira (the British Independent Retailers’ Association), other trade associations, BIDs and unions have met with officials from the Welsh Government to... Read more…

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Police deploying facial recognition technology to target shoplifters and other retail criminals

Posted on in Business News, Creative News, Outdoor News

“Game-changing” facial recognition technology is targeting prolific retail criminals, including shoplifters.

ShopliftingTwelve leading firms were approached for a police pilot scheme and asked to provide images of their worst unidentified offenders. Within 60 seconds, the technology generates a match report for an officer – who can determine whether to make an arrest. Of the images supplied, 302 were suitable to use in the scheme and 149 matched shots from the It then creates a template, comparing this to the same biometric template that was created in the custody image database when the person was arrested in the past. Within 60 seconds, from the image being inputted into the system, the technology will generate a match report for a police officer to look at manually before determining whether to make an arrest.

Images can come from CCTV stills or smartphone footage. The technology is so sophisticated, it managed to find an accurate match from a grainy image where the person pictured was wearing a mask. Ms Chiswick added: “If we didn’t have this, the alternative would be an individual sitting and manually looking and comparing that picture with the other ones, which could take weeks or months.”

Lindsey Chiswick, director of intelligence, said: “From a policing perspective, facial recognition is absolutely game-changing. “We’ve been using it for a while in the post-incidence sense, but it’s only recently in the last year or so that the algorithms have really come along and it’s really accurate now.

“We can use it to point our resource at the most wanted, who have committed the most prolific offending and that ability to prioritise is really key at a time when our resources are spread quite thinly.” Instead of taking into account characteristics such as whether a person is male or female or dark or light-skinned, the biometric tool calculates the individual measurements of people’s faces.

Kyle Gordon, commander frontline policing with responsibility for business and retail crime at the Met said while the force does not have a threshold of the value of items stolen when investigating thefts, he expects the new facial recognition technology to be deployed for the most harmful incidents in shops, such as assaults and hate crime.

This comes on the back of news that shoplifting offences recorded by police forces in England and Wales have risen by a quarter in the past year, according to official figures. The data released by the Office for National Statistics (ONS) last week comes after warnings from major retailers about the rising cost of theft from their stores.

Some 365,164 shoplifting offences were recorded by police in the year to June - up 25% on the previous 12 months.

The figure is 2% above the 359,236 offences in the pre-pandemic year of 2019/20, but not as high as the 375,350 offences in 2018/19.

ONS data shows total police-recorded theft rose by 10% in the year to June 2023, which is still below pre-pandemic levels.

The government has come under increasing pressure to tackle the rise in shoplifting, which has been blamed on the cost-of-living crisis and organised crime.

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