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FCA to hold webinar on new Consumer Duty

5 Oct 2022

The Financial Conduct Authority has confirmed plans to introduce a new Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms... Read more…

Three quarters don’t expect police to bother investigating bike thefts

4 Oct 2022

More than three quarters of British people do not believe the police would bother to investigate instances of bicycle theft, a new YouGov survey has found.
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Paper £20 and £50 Notes No Longer Legal Tender

4 Oct 2022

Paper £20 and £50 notes are no longer legal tender.
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Indie retailers doubt Liz Truss will help the high street

29 Sep 2022

New research from Ankorstore, an online B2B platform that connects brands and shops in Europe, has shown that independent retailers are relying on the support of local shoppers, rather than the... Read more…

Retail industry reacts to Chancellor’s mini budget

26 Sep 2022

Following the Chancellor’s mini-budget last week, the retail industry has been reacting to the support package for small businesses and independent shops….including some of the... Read more…

Indie Bookshops gear up for Bookshop Day

26 Sep 2022

Bookshop Day – the annual celebration of bookshops big and small taking place across the UK and Ireland – is coming up on Saturday 8 October and in many parts of the country plans... Read more…

Indie Retail welcomes government support for business energy bills

21 Sep 2022

Indie Retail has welcomed the government’s announcement that it will be funding support for business energy bills over the next six months.
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Business toolkit for Her Majesty's mourning

15 Sep 2022

BIES Retail has created a visual toolkit for all organisations, and the public sector during this time of mourning to show the country speaking with one voice of unity.
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£14 for a latte could become a reality, warn coffee shop owners

12 Sep 2022

The owners of a coffee shop in Kent have wanted that they may need to increase the price of coffees to £14 each to meet their rising energy costs.
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More than a third of business leaders would vote against UK ‘switch off’ law for employees

12 Sep 2022

Over a third of business leaders have said they would vote against the introduction of a law in the UK that would protect an employee’s right ‘to switch off’, similar to the... Read more…

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More people leaving shops without paying amid cost-of-living crisis

Posted on in Business News, Cycles News

This covers the type of theft where on the spot payment is expected. It can include leaving a restaurant without paying the bill, putting fuel into a car and driving away, jumping out of a taxi without paying, or failing to scan items in a shopping basket through a self-service till.

It could also involve using a credit card to buy goods without the authority to use that card, depending on whether the card company honours the payment. The increase in this type of offending is partly due to shops reopening after the pandemic - but it also comes as costs are rising at an unprecedented rate.

These rising figures coupled with the cost-of-living crisis have raised fears that many may turn to this type of offending through desperation. Andrew Goodacre, CEO of the British Independent Retailers Association (Bira), says:

“It is disappointing to see the increases in making off without payment.

"This type of event is damaging to retailers whose margins are already being eroded due to the rising costs of running a business. The increase may reflect shops being open as usual, but I believe there may also be other factors starting to influence this.

"The cost-of-living crisis will invariably influence consumer behaviours and desperate people will do desperate things."
In almost eight out of 10 completed making off without payment investigations last year (78%) no suspect was identified, while only one in 100 cases (1%) resulted in someone being charged or summonsed to appear before a court.

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