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Retail inflation remains low as clothing and footwear prices keep falling

5 Aug 2024

Annual shop price inflation remained at 0.2% in July, according to the BRC-NielsenIQ Shop Price Index, the lowest rate since October 2021. Non-food prices remained in deflation, with an annual... Read more…

Men who stole thousands from small businesses sentenced

5 Aug 2024

Two men have been handed suspended sentences after stealing thousands of pounds from small businesses during a card-machine scam.
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Swansea shop stops selling luxury items as thefts rise

5 Aug 2024

Tying down products and stopping selling high-end items are among the measures one shop owner has taken amid a rise in shoplifting.
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The Ice Cream of the Crop on Merseyside wins two more awards

5 Aug 2024

A family-run business that "people come from everywhere" to visit has won two awards. John Hughes is the proud owner of West Kirby's Ice Cream Shop which specialises in creating every... Read more…

Small shop owners reject government’s Work from Home policy, warning they may lose 60% of customers

5 Aug 2024

Workers' rights plans guaranteeing the right to flexible working whenever feasible has led to small shop owners voicing strong concerns about its potential impact on their businesses.
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Pudsey shop gets into festive spirit early to support people on their ow

22 Jul 2024

It may only be July – but a shop in Pudsey is getting into the Christmas spirit by announcing festive plans to support people who will be by themselves.
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New campaign encourages people to support independent businesses in Midsomer Norton

22 Jul 2024

A ‘Shop, Dine and Visit Local’ campaign has been launched in Midsomer Norton with backing from businesses and Bath & North East Somerset Council.
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Barrowford shop owner gift wraps to raise money for cancer charity.

22 Jul 2024

Andrea Pinder, owner of the Presentations Cards and Gifts shop in Barrowford, North East of Blackburn in the Pendle district of Lancashire,  has raised £1,000 for the Rosemere... Read more…

King’s speech includes proposed bills to reform retail industry

22 Jul 2024

The King’s Speech in Parliament last week, which outlined 40 draft laws that the government is aiming to pass in the coming parliamentary session, included some that will directly affect... Read more…

Convenience Stores Top List of Services that Promote Local Growth

22 Jul 2024

The nation’s local convenience stores are the number one service for promoting local growth, according to new findings.
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Indie retailers say policing minister’s citizen’s arrest solution to retail crime is ‘high risk’

Posted on in Business News

Policing minister Chris Philp has encouraged shop workers to make ‘citizen’s arrests’ on shoplifters, a message branded as ‘dangerous and irresponsible’  by retail union USDAW.

Chris Philip

At the Conservative party conference in Manchester, Philp said: “I would also just remind everyone that the wider public, including shop staff and security guards, do have the power of citizen’s arrest and where it’s safe to do so I would encourage that to be used. Because if you do just let people walk in and take stuff and walk out without proper challenge, including potentially a physical challenge, then it will just escalate.”

However, national president of the Fed Muntazir Dipoti said this tactic is “high risk” and advised against it.

He said: “When shop staff challenge thieves they are often subject to abuse and sometimes assault. We tell our staff to never try to physically stop a crime. It goes without saying that we would never want our customers to expose themselves to this high risk either.”

USDAW general secretary Paddy Lillis agreed: “This kind of ‘DIY policing’ is dangerous and irresponsible. The minister needs to rethink his strategy, invest in putting more police on the beat and introduce a standalone offence for assaulting a shop worker, like they have in Scotland.

“USDAW’s very clear advice to our members is not to intervene or try to detain a shoplifter, their priority is to keep themselves safe. The retail employers we deal with also give the same advice to their staff. So it demonstrates a complete lack of understanding by the minister to suggest staff should be doing the job of the police.

“We are even more alarmed that he suggests the public should be performing citizen’s arrests in stores. Our members suffered first-hand when the public tried to police each other on Covid rules, with fights breaking out in aisles and shop workers refereeing arguments between customers. We do not want to see a return to that.”

The minister added that he is also planning to tackle crime levels by enabling facial CCTV images to be matched with information on passports and other government databases. However, it will take an estimated two years to create the IT system.

Members of the Fed and British Independent Retailers Association (BIRA) are calling for alternative solutions to citizen’s arrests and a new IT system and are asking the government to provide a £1,500 grant to help them cope with rising crime levels.

Dipoti commented that, to tackle shoplifting, increased resources are needed for the police and judiciary, and retailers also need better CCTV and other security equipment to help police with investigations.

Dipoti added: “We want the police to be able to attend more crimes and quickly. But the Fed is urging the UK and Scottish governments to provide a £1,500 grant to small shops which can’t afford the security they need.”

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