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King’s speech includes proposed bills to reform retail industry

22 Jul 2024

The King’s Speech in Parliament last week, which outlined 40 draft laws that the government is aiming to pass in the coming parliamentary session, included some that will directly affect... Read more…

Convenience Stores Top List of Services that Promote Local Growth

22 Jul 2024

The nation’s local convenience stores are the number one service for promoting local growth, according to new findings.
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Business rate reform called for as industry reacts to landslide Labour election win

9 Jul 2024

Following Labour’s general election win, the retail industry has stressed the need for a business rates overhaul to protect high streets across the country.
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Bira calls on new Labour government to prioritise independent retail sector

9 Jul 2024

Following Labour’s landslide Election victory, Bira, the British Independent Retailers Association, has urged the new government to make good on its promise of change by prioritising the... Read more…

Much loved toyshop saved by owner's daughter

9 Jul 2024

A much-loved toy shop in Aberystwyth that was facing closure has been saved after the former shopkeeper's daughter decided to take over the reins.
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Inverness-based retailer wins coveted Drapers Award for Best Independent Footwear Retailer

9 Jul 2024

A family-owner retailer in Inverness, Begg Shoes, has been named Best Independent Footwear Retailer at the 2024 Drapers Footwear Awards, held annually to celebrate the outstanding achievements... Read more…

'Pay-as-you-feel' barber wins hairdressing award

9 Jul 2024

A man who offers "pay-as-you-feel" haircuts has been named the UK's best barber.
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The Times publishes its list of the seven best shopping streets in the UK

24 Jun 2024

The Times has just published its list of the seven best shopping streets in the UK.
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Indie retail village wins Hospitality Hero Velvet Award for 2024

24 Jun 2024

An independent retail village in Ely that celebrates its one-year anniversary this month has won the Hospitality Hero Velvet Award for 2024.
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Bike shop owner slams police’s “abject apathy” after three shops broken into in one night

24 Jun 2024

A cycle shop owner has criticised the police’s “abject apathy” towards bike theft after thieves attempted to break into his store for the second time in a year, on the same... Read more…

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Police deploying facial recognition technology to target shoplifters and other retail criminals

Posted on in Business News, Creative News, Outdoor News

“Game-changing” facial recognition technology is targeting prolific retail criminals, including shoplifters.

ShopliftingTwelve leading firms were approached for a police pilot scheme and asked to provide images of their worst unidentified offenders. Within 60 seconds, the technology generates a match report for an officer – who can determine whether to make an arrest. Of the images supplied, 302 were suitable to use in the scheme and 149 matched shots from the It then creates a template, comparing this to the same biometric template that was created in the custody image database when the person was arrested in the past. Within 60 seconds, from the image being inputted into the system, the technology will generate a match report for a police officer to look at manually before determining whether to make an arrest.

Images can come from CCTV stills or smartphone footage. The technology is so sophisticated, it managed to find an accurate match from a grainy image where the person pictured was wearing a mask. Ms Chiswick added: “If we didn’t have this, the alternative would be an individual sitting and manually looking and comparing that picture with the other ones, which could take weeks or months.”

Lindsey Chiswick, director of intelligence, said: “From a policing perspective, facial recognition is absolutely game-changing. “We’ve been using it for a while in the post-incidence sense, but it’s only recently in the last year or so that the algorithms have really come along and it’s really accurate now.

“We can use it to point our resource at the most wanted, who have committed the most prolific offending and that ability to prioritise is really key at a time when our resources are spread quite thinly.” Instead of taking into account characteristics such as whether a person is male or female or dark or light-skinned, the biometric tool calculates the individual measurements of people’s faces.

Kyle Gordon, commander frontline policing with responsibility for business and retail crime at the Met said while the force does not have a threshold of the value of items stolen when investigating thefts, he expects the new facial recognition technology to be deployed for the most harmful incidents in shops, such as assaults and hate crime.

This comes on the back of news that shoplifting offences recorded by police forces in England and Wales have risen by a quarter in the past year, according to official figures. The data released by the Office for National Statistics (ONS) last week comes after warnings from major retailers about the rising cost of theft from their stores.

Some 365,164 shoplifting offences were recorded by police in the year to June - up 25% on the previous 12 months.

The figure is 2% above the 359,236 offences in the pre-pandemic year of 2019/20, but not as high as the 375,350 offences in 2018/19.

ONS data shows total police-recorded theft rose by 10% in the year to June 2023, which is still below pre-pandemic levels.

The government has come under increasing pressure to tackle the rise in shoplifting, which has been blamed on the cost-of-living crisis and organised crime.

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