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Retail inflation remains low as clothing and footwear prices keep falling

5 Aug 2024

Annual shop price inflation remained at 0.2% in July, according to the BRC-NielsenIQ Shop Price Index, the lowest rate since October 2021. Non-food prices remained in deflation, with an annual... Read more…

Men who stole thousands from small businesses sentenced

5 Aug 2024

Two men have been handed suspended sentences after stealing thousands of pounds from small businesses during a card-machine scam.
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Swansea shop stops selling luxury items as thefts rise

5 Aug 2024

Tying down products and stopping selling high-end items are among the measures one shop owner has taken amid a rise in shoplifting.
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The Ice Cream of the Crop on Merseyside wins two more awards

5 Aug 2024

A family-run business that "people come from everywhere" to visit has won two awards. John Hughes is the proud owner of West Kirby's Ice Cream Shop which specialises in creating every... Read more…

Small shop owners reject government’s Work from Home policy, warning they may lose 60% of customers

5 Aug 2024

Workers' rights plans guaranteeing the right to flexible working whenever feasible has led to small shop owners voicing strong concerns about its potential impact on their businesses.
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Pudsey shop gets into festive spirit early to support people on their ow

22 Jul 2024

It may only be July – but a shop in Pudsey is getting into the Christmas spirit by announcing festive plans to support people who will be by themselves.
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New campaign encourages people to support independent businesses in Midsomer Norton

22 Jul 2024

A ‘Shop, Dine and Visit Local’ campaign has been launched in Midsomer Norton with backing from businesses and Bath & North East Somerset Council.
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Barrowford shop owner gift wraps to raise money for cancer charity.

22 Jul 2024

Andrea Pinder, owner of the Presentations Cards and Gifts shop in Barrowford, North East of Blackburn in the Pendle district of Lancashire,  has raised £1,000 for the Rosemere... Read more…

King’s speech includes proposed bills to reform retail industry

22 Jul 2024

The King’s Speech in Parliament last week, which outlined 40 draft laws that the government is aiming to pass in the coming parliamentary session, included some that will directly affect... Read more…

Convenience Stores Top List of Services that Promote Local Growth

22 Jul 2024

The nation’s local convenience stores are the number one service for promoting local growth, according to new findings.
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Police deploying facial recognition technology to target shoplifters and other retail criminals

Posted on in Business News, Creative News, Outdoor News

“Game-changing” facial recognition technology is targeting prolific retail criminals, including shoplifters.

ShopliftingTwelve leading firms were approached for a police pilot scheme and asked to provide images of their worst unidentified offenders. Within 60 seconds, the technology generates a match report for an officer – who can determine whether to make an arrest. Of the images supplied, 302 were suitable to use in the scheme and 149 matched shots from the It then creates a template, comparing this to the same biometric template that was created in the custody image database when the person was arrested in the past. Within 60 seconds, from the image being inputted into the system, the technology will generate a match report for a police officer to look at manually before determining whether to make an arrest.

Images can come from CCTV stills or smartphone footage. The technology is so sophisticated, it managed to find an accurate match from a grainy image where the person pictured was wearing a mask. Ms Chiswick added: “If we didn’t have this, the alternative would be an individual sitting and manually looking and comparing that picture with the other ones, which could take weeks or months.”

Lindsey Chiswick, director of intelligence, said: “From a policing perspective, facial recognition is absolutely game-changing. “We’ve been using it for a while in the post-incidence sense, but it’s only recently in the last year or so that the algorithms have really come along and it’s really accurate now.

“We can use it to point our resource at the most wanted, who have committed the most prolific offending and that ability to prioritise is really key at a time when our resources are spread quite thinly.” Instead of taking into account characteristics such as whether a person is male or female or dark or light-skinned, the biometric tool calculates the individual measurements of people’s faces.

Kyle Gordon, commander frontline policing with responsibility for business and retail crime at the Met said while the force does not have a threshold of the value of items stolen when investigating thefts, he expects the new facial recognition technology to be deployed for the most harmful incidents in shops, such as assaults and hate crime.

This comes on the back of news that shoplifting offences recorded by police forces in England and Wales have risen by a quarter in the past year, according to official figures. The data released by the Office for National Statistics (ONS) last week comes after warnings from major retailers about the rising cost of theft from their stores.

Some 365,164 shoplifting offences were recorded by police in the year to June - up 25% on the previous 12 months.

The figure is 2% above the 359,236 offences in the pre-pandemic year of 2019/20, but not as high as the 375,350 offences in 2018/19.

ONS data shows total police-recorded theft rose by 10% in the year to June 2023, which is still below pre-pandemic levels.

The government has come under increasing pressure to tackle the rise in shoplifting, which has been blamed on the cost-of-living crisis and organised crime.

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