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£14 for a latte could become a reality, warn coffee shop owners

12 Sep 2022

The owners of a coffee shop in Kent have wanted that they may need to increase the price of coffees to £14 each to meet their rising energy costs.
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More than a third of business leaders would vote against UK ‘switch off’ law for employees

12 Sep 2022

Over a third of business leaders have said they would vote against the introduction of a law in the UK that would protect an employee’s right ‘to switch off’, similar to the... Read more…

Monday 19 September confirmed Bank Holiday

12 Sep 2022

It has been announced that Monday 19 September will be a national Bank Holiday to mark the date of Her Majesty Queen Elizabeth II's State Funeral.
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#BikeIsBest launches powerful billboard ad campaign

8 Sep 2022

We’re giving our support again to the #BikeIsBest campaign and particularly its latest billboard campaign which disputes the arguments that electric vehicles are a "catch-all" solution and... Read more…

Government Energy Support Package for Businesses

8 Sep 2022

The new Prime Minister Liz Truss has announced the much-anticipated support plan to help households and businesses cope with rising energy costs.
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27% drop in number of cycling trips per person in 2021 compared to 2020, new data reveals.

6 Sep 2022

27% drop in number of cycling trips per person in 2021 compared to 2020, new data reveals.
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It’s Cycle September

5 Sep 2022

There’s still time for bike shops to urge their customers to get involved with Cycle September, the world’s biggest group ride.
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Time for indie retailers to lobby MPs for energy help

2 Sep 2022

ActSmart, ACT, Booksellers Association, Craft Bakers Association, British Sandwich & Food to Go Association and the Café Life Association from the Independent Retailers’... Read more…

More people leaving shops without paying amid cost-of-living crisis

1 Sep 2022

Home Office data has shown more customers leaving shops, restaurants and petrol stations without paying as the cost-of-living crisis bites. The data shows there were 51,486 offences of... Read more…

Charity ramps up financial advice for independent retailers

31 Aug 2022

Industry charity GroceryAid has teamed up with Business Debtline to provide support and guidance to the growing number of independent retailers facing debt and unpaid invoices.
The move... Read more…

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Fire Brigade warns about dangers of e-bikes purchased from online marketplaces

Posted on in Business News, Cycles News

A recent article in The Telegraph warned about the dangers that e-bikes can hold when purchased from online marketplaces, which may not meet correct safety standards.

A fire, believed to have been started by a malfunctioning battery, has destroyed the ground floor of a house in East London, with two women, a man and two children being taken to hospital after inhaling smoke during the incident.

Investigators for the London Fire Brigade (LFB) believe the fire started accidentally after the batteries of a converted e-bike malfunctioned.

The LFB said that knock-off chargers for e-bikes could be potentially hazardous and warned they were seeing a significant rise in the number of fires involving the devices.

They urged people not to charge bikes overnight as the fires caused by malfunctioning batteries could spread rapidly and with “ferocity”.

An LFB spokesman said: “It’s incredibly concerning that we are continuing to see a rise in incidents involving e-bikes and e-scooters.”

This year alone fire crews have already attended 32 fires involving e-bikes and another seven involving e-scooters.

So far in 2022, there have been a further 17 fires involving other lithium-ion batteries and last year, in total there were more than 100 fires in the capital involving lithium-ion batteries.

The spokesman continued: “When these batteries and chargers fail, they do so with ferocity and, because the fires develop so rapidly, the situation can quickly become incredibly serious.

“Lithium-ion batteries are susceptible to failure if incorrect chargers are used and there is a significant risk posed by e-bikes which have been converted, such as in this case.”

The spokesman said that the majority of the fires were started by e-bikes purchased from online marketplaces, which may not meet correct safety standards.

With customers being warned of the dangers of buying e-bikes from online marketplaces, it is important now for IBDs to appeal to the market and educate consumers on the importance of buying certified e-bikes from a responsible seller.

 

Help your customers to purchase their e-bike safely

As e-bikes from a reputable shop can often seem overly expensive to consumers, it is also important that IBDs present them with opportunities to spread the cost, through services such as retail finance.

Various consumer surveys show that customers are more likely to spend a higher amount if retail finance is sold correctly, and for many customers, having the option to spread the cost was the main reason the purchase was made.

Whilst retail finance certainly has the potential to be your business’s most powerful sales tool, unfortunately, it is not one that sells itself, so it is up to you and your staff to let every customer know the benefits of using finance in today’s economic climate.

The Retail Finance Training course will teach you and your staff how to encourage customers to make purchases, as well as maximising their spending through techniques such as financial promotion, Point of Sale (POS) and bundling.

The course retails for just £150 including VAT. Members of the ACT and ActSmart receive up to a 50% saving off the RRP.

To get started visit: indieretail.training.

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