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New Consumer Duty comes into force

1 Aug 2023

In what the Financial Conduct Authority has described as “a step change in standards of consumer protection” new Consumer Duty regulations have come into force for all products and... Read more…

US audiobook platform Libro.fm launches to indie bookshops in UK

1 Aug 2023

Independent bookshops in the UK can now sell audio books through Libro.fm. Launching in the last couple of weeks in the UK, the digital audio book platform, which already partners with... Read more…

From Cash to Contactless – IRC Leads Study on Payment Trends in Retail

31 Jul 2023

The Independent Retailers Confederation (IRC) will be working with key financial institutions within the UK to gauge the shift in retail payments.
 
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Retailers call for CCTV grants as shoplifting rises 24% year on year

31 Jul 2023

Independent retailers are calling on the government to offer security grants so that stores can be better equipped to deal with shoplifting, which has risen by a quarter in England and Wales in... Read more…

Indie retail finalists named in the 2023 Speciality & Fine Food Fair Awards

31 Jul 2023

The shortlist has been announced for the 2023 Speciality & Fine Food Fair Awards, which celebrate innovative products and inspiring independent retailers in the world of artisan food and... Read more…

ActSmart partner Tyl by NatWest leads the charge with new Tap to Pay

19 Jul 2023

Apple has announced that Tap to Pay on iPhone has now rolled out to the UK, enabling small businesses to accept Apple Pay and contactless card payments using nothing more than their... Read more…

Union launches blueprint to save the future of retail sector

19 Jul 2023

Shopworkers’ union Usdaw has launched a blueprint to secure the future of the retail sector, which includes calling for the levelling of business taxation between online and in-store... Read more…

Your views are needed on the 2023 State of the Workforce Survey

19 Jul 2023

Bira is supporting and urging retailers to participate in the 2023 State of the Workforce Survey, which is being run by People 1st International, part of The Workforce... Read more…

Jewellery sector’s Inspiring Independents 2023 - the top 100 independent jewellery and watch retailers - recognised by the industry

18 Jul 2023

Industry magazine Retail Jeweller’s list of Inspiring Independents 2023 - the top 100 independent jewellery and watch retailers from across the UK and Ireland, as voted... Read more…

Family-run jewellers celebrates its centenary by giving back to the community.

17 Jul 2023

A family-run jewellers in Kendal, which reaches its centenary this year, is putting giving back to the community at the heart of its celebrations.
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More people leaving shops without paying amid cost-of-living crisis

Posted on in Business News, Cycles News

This covers the type of theft where on the spot payment is expected. It can include leaving a restaurant without paying the bill, putting fuel into a car and driving away, jumping out of a taxi without paying, or failing to scan items in a shopping basket through a self-service till.

It could also involve using a credit card to buy goods without the authority to use that card, depending on whether the card company honours the payment. The increase in this type of offending is partly due to shops reopening after the pandemic - but it also comes as costs are rising at an unprecedented rate.

These rising figures coupled with the cost-of-living crisis have raised fears that many may turn to this type of offending through desperation. Andrew Goodacre, CEO of the British Independent Retailers Association (Bira), says:

“It is disappointing to see the increases in making off without payment.

"This type of event is damaging to retailers whose margins are already being eroded due to the rising costs of running a business. The increase may reflect shops being open as usual, but I believe there may also be other factors starting to influence this.

"The cost-of-living crisis will invariably influence consumer behaviours and desperate people will do desperate things."
In almost eight out of 10 completed making off without payment investigations last year (78%) no suspect was identified, while only one in 100 cases (1%) resulted in someone being charged or summonsed to appear before a court.

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