{$inpagemarkup}

Search News

Results: 71-80 of 692


Grants of up to £100,000 made available to boost Cornish High Streets

7 Nov 2023

Communities across Cornwall can now apply for grants of up to £100,000 to improve High Streets, the council has said.
Read more…

Warwickshire County Council launches campaign to promote Christmas shopping at independent businesses

6 Nov 2023

A Christmas campaign encouraging Warwickshire’s independent town businesses to shout about why shoppers should buy from them this year is making a comeback.
Read more…

The Times names prettiest towns for indie Christmas shopping

6 Nov 2023

With just over six weeks until Christmas, The Times has named what it says are the seven prettiest towns in the UK for Christmas shopping, making special mention of the presence of independent... Read more…

Cardmitment campaign launched to remind people of the power of sending greetings cards

23 Oct 2023

Cardmitment campaign launched to remind people of the power of sending greetings cards
Read more…

New guides welcome on how to make shops more accessible for the elderly

23 Oct 2023

The International Longevity Centre has released new guides to show the steps retailers need to take to make their shops more accessible for the elderly.
Read more…

Bristol sandwich shop named best in the UK

23 Oct 2023

Family-run Bristol sandwich shop Sandwich Sandwich has been named best in the UK at the UberEats awards.
Read more…

Convenience stores to trial UK’s first digital proof of age card

23 Oct 2023

Convenience stores are set to be part of a testing programme for the UK’s first digital proof of age card.
Read more…

Police deploying facial recognition technology to target shoplifters and other retail criminals

23 Oct 2023

“Game-changing” facial recognition technology is targeting prolific retail criminals, including shoplifters.
Read more…

Prime Minister's Funding Injection for Left-Behind Towns Welcomed by Bira

10 Oct 2023

British Independent Retail Association (Bira) acknowledges the Government's investment in towns across the UK.
 
Read more…

Indie retailers say policing minister’s citizen’s arrest solution to retail crime is ‘high risk’

9 Oct 2023

Policing minister Chris Philp has encouraged shop workers to make ‘citizen’s arrests’ on shoplifters, a message branded as ‘dangerous and irresponsible’  by... Read more…

Back to news menu

FCA to hold webinar on new Consumer Duty

Posted on in Business News, Cycles News

The Financial Conduct Authority has confirmed plans to introduce a new Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms to put their customers’ needs first.

The FCA will be hosting a webinar on 1 November at 14:00 for firms, trade associations, professional bodies, and compliance consultants working in the retail lending sector to clarify its expectations and help firms prepare for implementation.

During the session, the FCA will focus on the following areas:

  • Its expectations for firms under the Consumer Duty and key milestones during the implementation period
  • What outcomes-based regulation is
  • What the Consumer Duty means for the retail lending sector

They will also take questions during the live webinar, or you may submit them as part of your registration

You can register for the webinar here: https://webinars.fca.org.uk/consumer-duty-webinar-retail/join

Additional Information

The FCA outlines that authorised businesses should "provide products and services that are designed to meet customers' needs, that provide fair value, and help customers achieve their financial objectives and which do not cause them harm."

Businesses authorised by the FCA can support consumers in pursuing their financial objectives by designing and offering products or services with clear and straight-forward features so they can be understood by consumers in the target market.

So, what does this mean?

Simply put, it means that products should be right for the customers you're selling them to.

The FCA requires authorised businesses:

    • ensure that the design of the product or service meets the needs, characteristics, and objectives of customers in the identified target market
    • ensure that the intended distribution strategy for the product or service is appropriate for the target market
    • carry out regular reviews to ensure that the product or service continues to meet the needs, characteristics, and objectives of the target market

What does this mean for you?

As an authorised business, you are at the start of the purchase process with the customer, and it is important that you offer all customers the same available finance products. You should be confident that finance products are suitable for your customer demographic and that customers don't feel as though your proposed finance products are their only option of payment.

Check that you offer all customers the same products and that your products are suitable for those customers.

Finance Calculator

The Ride it away Finance Calculator lets you assess with your customer how their monthly finance payment can fit into their budget, which can be found here: https://www.rideitaway.co.uk/finance-calculator

Back to news menu

Useful links

If you have any other queries please contact us.