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Teacher and ice-cream store manager move from Australia to take over Halifax indie bookshop.

14 May 2024

A family of booklovers are moving from Australia to become the new owners of an independent bookshop in Halifax.
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Global Payments Report says consumer choice not just influencing but dictating the future of commerce.

14 May 2024

Worldpay’s 2024 Global Payments Report has revealed a transformative shift where consumer choice is not just influencing but dictating the future of commerce.
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Competition and Markets Authority says grocers need to prioritise accurate pricing.

13 May 2024

The Competition and Markets Authority (CMA) has called on grocers to prioritise accurate pricing following a review of the way in-store prices are displayed.
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Leicester indie retailers defend ‘special’ city centre after M&S announces closure.

13 May 2024

Independent businesses in Leicester have praised the “uniqueness” of the city and its "vibrant" atmosphere after the news that M&S was set to close drew a... Read more…

Independent shops better than big retailers at surviving COVID in the UK

1 May 2024

Small shops have been more "agile" at fighting COVID sale slumps than chain stores, according to a new report.
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Bike shops and cyclists alike urged to gear up to take advantage of Local Bike Shop Day 2024

30 Apr 2024

The UK’s estimated 7.6 million cyclists are being urged to get on their bikes on Saturday May 4th and head down to their local independent bike shop, as many prepare special activities to... Read more…

Peterborough store selling solely local products looks to expand.

29 Apr 2024

A Peterborough store stocking products solely from local entrepreneurs said it is bucking the High Street trend and looking to expand due to its success.
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BIRA launches ‘High Street Matters’ podcast for independent retailers

29 Apr 2024

BIRA is giving independent businesses across the UK a powerful new resource with the launch of its “High Street Matters” podcast.
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Tesco accused of undercutting local shops via its wholesale business.

29 Apr 2024

The Guardian has reported independent shopkeepers saying prices they pay at Tesco’s cash-and-carry arm Booker are often higher than in Tesco’s stores.
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Get ready to celebrate independent Record Store Day

18 Apr 2024

Independent record stores around the country are preparing to celebrate all things vinyl for this year’s Record Store Day on Saturday April 20th. 
Read more…

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National Lottery retailers urged to transfer retail agreement to new operator.

Posted on in Business News

Allwyn, incoming operator of The National Lottery, has urged independent National Lottery retailers to log on to its new online retailer portal via TNLpartners.co.uk as soon as they can.

National Lottery sign

To ensure they don’t experience an interruption to their National Lottery service, retailers will need to log on and electronically transfer their existing Retailer Agreement from Camelot to Allwyn by 18 December 2023 at the latest.

All independent retailers will receive communications outlining what they need to do to complete this, including: 

  • Registering their store and creating an account to start the process.
  • Confirming their personal details (they’ll need to hand the last three digits of the bank account used to pay their current National Lottery invoices, as well as proof of identity)
  • Reading and signing their Transfer of Retailer Agreement

Completing this process will ensure their store is set up to continue selling The National Lottery ahead of the changeover from Camelot to Allwyn on 1 February 2024, and it’s worth noting that this process can only be completed by the store owner.

Retailers can access the portal via the link or by scanning a QR code featured on the communications they’ve been sent.

Camelot retail sales executives – working on behalf of Allwyn – will be visiting retailers over the next few months to talk them through the key changes and to answer any questions they might have ahead of signing the agreement through the portal.

Alternatively, retailers can call the free Retailer Hotline on 0800 8 40 50 60 if they need any help.

The portal is smartphone compatible and includes a simple ‘how to’ video to make the transfer as easy as possible.

Allwyn’s retail director, Katharine Challinor, said:

“Retailers will receive communications outlining what they need to do to complete their Transfer of Retailer Agreement.

“We ask them to log on to TNLpartners.co.uk at their earliest convenience to watch the ‘how to’ video and complete the steps outlined.

“If retailers need additional support or have any questions, their Camelot Retail Sales Executive will also be visiting them in store to guide them through the process. We appreciate summer is a busy time for retailers, so we’re really grateful to them for prioritising this – and for all they continue to do in selling National Lottery tickets in their stores.”

Under the new Agreement, commission levels will remain the same for National Lottery draw-based games, scratchcards and prize payments, and payment terms will remain the same for all games.

In addition, any bonds and direct debit mandates already in place will automatically transfer from Camelot to Allwyn.

Allwyn will also be removing the monthly lease fees for existing Compact Lottery Terminal (CLT) retailers in the Fourth Licence (saving some retailers up to £600 per year) and introducing additional player protection measures and support.

Most of the changes to the Agreement have come about because of changes to the law and changes associated with the Fourth National Lottery Licence. Following the 18 December Agreement transfer deadline, retailers can expect to receive a ‘Welcome to Allwyn’ pack early in the New Year, which will contain more information on what they can expect from 1 February – including initial details of new and improved National Lottery games from March 2024 onwards. Retailers will also receive information about the training they will need to complete digitally ahead of the changeover.

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