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King’s speech includes proposed bills to reform retail industry

22 Jul 2024

The King’s Speech in Parliament last week, which outlined 40 draft laws that the government is aiming to pass in the coming parliamentary session, included some that will directly affect... Read more…

Convenience Stores Top List of Services that Promote Local Growth

22 Jul 2024

The nation’s local convenience stores are the number one service for promoting local growth, according to new findings.
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Business rate reform called for as industry reacts to landslide Labour election win

9 Jul 2024

Following Labour’s general election win, the retail industry has stressed the need for a business rates overhaul to protect high streets across the country.
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Bira calls on new Labour government to prioritise independent retail sector

9 Jul 2024

Following Labour’s landslide Election victory, Bira, the British Independent Retailers Association, has urged the new government to make good on its promise of change by prioritising the... Read more…

Much loved toyshop saved by owner's daughter

9 Jul 2024

A much-loved toy shop in Aberystwyth that was facing closure has been saved after the former shopkeeper's daughter decided to take over the reins.
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Inverness-based retailer wins coveted Drapers Award for Best Independent Footwear Retailer

9 Jul 2024

A family-owner retailer in Inverness, Begg Shoes, has been named Best Independent Footwear Retailer at the 2024 Drapers Footwear Awards, held annually to celebrate the outstanding achievements... Read more…

'Pay-as-you-feel' barber wins hairdressing award

9 Jul 2024

A man who offers "pay-as-you-feel" haircuts has been named the UK's best barber.
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The Times publishes its list of the seven best shopping streets in the UK

24 Jun 2024

The Times has just published its list of the seven best shopping streets in the UK.
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Indie retail village wins Hospitality Hero Velvet Award for 2024

24 Jun 2024

An independent retail village in Ely that celebrates its one-year anniversary this month has won the Hospitality Hero Velvet Award for 2024.
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Bike shop owner slams police’s “abject apathy” after three shops broken into in one night

24 Jun 2024

A cycle shop owner has criticised the police’s “abject apathy” towards bike theft after thieves attempted to break into his store for the second time in a year, on the same... Read more…

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Indie retailers say policing minister’s citizen’s arrest solution to retail crime is ‘high risk’

Posted on in Business News

Policing minister Chris Philp has encouraged shop workers to make ‘citizen’s arrests’ on shoplifters, a message branded as ‘dangerous and irresponsible’  by retail union USDAW.

Chris Philip

At the Conservative party conference in Manchester, Philp said: “I would also just remind everyone that the wider public, including shop staff and security guards, do have the power of citizen’s arrest and where it’s safe to do so I would encourage that to be used. Because if you do just let people walk in and take stuff and walk out without proper challenge, including potentially a physical challenge, then it will just escalate.”

However, national president of the Fed Muntazir Dipoti said this tactic is “high risk” and advised against it.

He said: “When shop staff challenge thieves they are often subject to abuse and sometimes assault. We tell our staff to never try to physically stop a crime. It goes without saying that we would never want our customers to expose themselves to this high risk either.”

USDAW general secretary Paddy Lillis agreed: “This kind of ‘DIY policing’ is dangerous and irresponsible. The minister needs to rethink his strategy, invest in putting more police on the beat and introduce a standalone offence for assaulting a shop worker, like they have in Scotland.

“USDAW’s very clear advice to our members is not to intervene or try to detain a shoplifter, their priority is to keep themselves safe. The retail employers we deal with also give the same advice to their staff. So it demonstrates a complete lack of understanding by the minister to suggest staff should be doing the job of the police.

“We are even more alarmed that he suggests the public should be performing citizen’s arrests in stores. Our members suffered first-hand when the public tried to police each other on Covid rules, with fights breaking out in aisles and shop workers refereeing arguments between customers. We do not want to see a return to that.”

The minister added that he is also planning to tackle crime levels by enabling facial CCTV images to be matched with information on passports and other government databases. However, it will take an estimated two years to create the IT system.

Members of the Fed and British Independent Retailers Association (BIRA) are calling for alternative solutions to citizen’s arrests and a new IT system and are asking the government to provide a £1,500 grant to help them cope with rising crime levels.

Dipoti commented that, to tackle shoplifting, increased resources are needed for the police and judiciary, and retailers also need better CCTV and other security equipment to help police with investigations.

Dipoti added: “We want the police to be able to attend more crimes and quickly. But the Fed is urging the UK and Scottish governments to provide a £1,500 grant to small shops which can’t afford the security they need.”

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