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Independent shops better than big retailers at surviving COVID in the UK

1 May 2024

Small shops have been more "agile" at fighting COVID sale slumps than chain stores, according to a new report.
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Bike shops and cyclists alike urged to gear up to take advantage of Local Bike Shop Day 2024

30 Apr 2024

The UK’s estimated 7.6 million cyclists are being urged to get on their bikes on Saturday May 4th and head down to their local independent bike shop, as many prepare special activities to... Read more…

Peterborough store selling solely local products looks to expand.

29 Apr 2024

A Peterborough store stocking products solely from local entrepreneurs said it is bucking the High Street trend and looking to expand due to its success.
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BIRA launches ‘High Street Matters’ podcast for independent retailers

29 Apr 2024

BIRA is giving independent businesses across the UK a powerful new resource with the launch of its “High Street Matters” podcast.
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Tesco accused of undercutting local shops via its wholesale business.

29 Apr 2024

The Guardian has reported independent shopkeepers saying prices they pay at Tesco’s cash-and-carry arm Booker are often higher than in Tesco’s stores.
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Get ready to celebrate independent Record Store Day

18 Apr 2024

Independent record stores around the country are preparing to celebrate all things vinyl for this year’s Record Store Day on Saturday April 20th. 
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Indies encouraged to put themselves forward for Retail Business of the Year award.

18 Apr 2024

BIRA, the British Independent Retailers Association, has announced its partnership with this year’s SME National Business Awards., joining the 2024 awards as a leading sponsor, backing... Read more…

Family-run Polesworth fish and chip shop celebrates 40 years in business with half-price chips.

18 Apr 2024

A Midlands fish and chip shop is celebrating 40 years in business and offering half-price chips to mark the milestone.
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Assault of shop workers to be made specific criminal offence

18 Apr 2024

Assaulting a shop worker is to be made a separate criminal offence in England and Wales as part of a government response to a wave of retail crime. 
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New stores helping Cardiff arcades buck retail trends.

18 Apr 2024

Eleven new businesses that have opened in the last year in the historic arcades of Cardiff city centre’s Morgan Quarter, made up of the Morgan and Royal arcades, have helped the arcades... Read more…

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Reinventing yourself to succeed

Posted on in Business News, Cycles News

business success The High Street isn't failing, it is buoyant and flourishing.

What is failing are the businesses without a plan, without innovation and without drive.

As businesses, you want to go back to the basics; product, price and people.

You want to reinvent yourself and your business through your people. People are the most important asset of a business.

Today:

  • Drive commercial layout
  • Drive innovation
  • Drive a confident team

You want to drive sales through the shop floor layout, drive sales with an engaged team and drive your sales through innovation and new initiatives.

Drive commercial layout

Today's customer demands an exciting experience, they want to shop in an interesting environment that is memorable.
Visual merchandising is important, so start increasing your sales through improved £££ per square foot. Think about point of sale (POS)! Your shop's entrance should be a best seller or non-distressed offer. Your entrance should change every couple of days because it's what people notice first.

Footfall numbers in today's day and age aren't as important as conversion rates based on a target. Footfall is something you can only influence to an extent. Make targets, meet targets and then drive those targets higher and higher.

Drive innovation

Visual merchandising, hotspots, themes and focal points are your key to best sellers. There are key focal points around your stores so utilise them in the best way.

hotspots 

Drive a confident team

Your team is the most important asset to your business.

Give your team goals and reward their success.

Start small and think about bringing your sales up by 10-20% and grow from there.

You want to invest in your staff. That could be through ideas or incentives but get your staff out into the store rather than behind the till, engaging with customers about the products they are passionate about.

One of the biggest things that stores fall short on is the add-on sale. Start communicating with your customers, a lot of customers don't randomly wander into stores, they are there for a reason even if that reason is merely curiosity.

The add-on sale is a forgotten version of sales, every fifth person says yes. The add-on sale isn't about being pushy but rather about communicating and serving the customer.

You want to reinvent yourself and your business all the time.

This doesn't mean changing what you sell but changing how you sell

 

 

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