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Christmas and New Year message from ACT Director Jonathan Harrison

23 Dec 2025

An end of year message from Jonathan Harrison, Director of the ACT.
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Scottish Government urged to cut business rates for indie retailers

11 Dec 2025

ACT parent company Bira has called on the Scottish Government to follow Wales's example and introduce genuine business rates reductions for retail premises ahead of the Scottish Budget on 13... Read more…

Independent retailers to see rates bills soar by up to 15% despite government's "transformation" promises

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has... Read more…

UK's E-Bike Positive campaign to be adopted by the BA & ACT

1 Dec 2025

As of Thursday 1st January 2026, the E-Bike Positive campaign will fall under the joint guardianship of the Bicycle Association (BA) and the Association of Cycle Traders (ACT).
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Cycle to work scheme escapes cap but ACT warns Budget fails cycle retailers on business rates and imports

26 Nov 2025

The ACT has welcomed the Government's decision not to impose a cap on the cycle to work scheme, calling it "common sense prevailing" after weeks of speculation threatened a vital sales tool for... Read more…

Independent retailers reject Black Friday as three-quarters refuse to participate

24 Nov 2025

More than three-quarters of independent retailers, including some of those in the cycling retail sector, are boycotting Black Friday this year, rejecting pressure... Read more…

Stop being a dumping ground for used e-bike batteries

11 Nov 2025

Used e-bike batteries are piling up because too many suppliers are failing to meet their legal obligations and it’s time to stop being polite about it, writes ACT Director Jonathan... Read more…

Independent retailers urge Chancellor - Boost business confidence or risk killing growth before it starts

7 Nov 2025

Britain's independent retailers, including those in the cycling retail sector, are calling on Chancellor Rachel Reeves to use the autumn budget to restore... Read more…

Independent retailers report worsening retail crime crisis as confidence in police response

17 Oct 2025

A shocking 83% of independent retailers say theft has worsened over the past year, whilst the vast majority of crimes now go unreported due to lack of police response, according to ACT parent... Read more…

ACT member gains coverage in local media thanks to focus on maintaining independent cycling retail presence

14 Oct 2025

ACT member Cyclo Monster has been recognised by local media for its commitment to keeping Derby’s cycling scene independent, community-focused and thriving.
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ACS calls on Convenience Stores to respond to 2020 Crime Survey

Posted on in Business News

IRC member ACS (the Association of Convenience Stores) is calling on convenience store retailers to share their experiences of retail crime over the last 12 months in their 2020 Crime Survey.

The survey was launched on Friday the 22nd of November and will remain open until 13th January 2020.

The aim of the survey is to examine the impact that crime has on the convenience sector looking at how crime is affecting retailers, number of incidents experienced and how much crime has cost businesses over the last year. The survey also considers the causes of these crimes and the measures retailers have in place to prevent crime in their stores.

ACS chief executive James Lowman said: "Crimes committed against local shops are not only financially damaging but they can have serious and life changing effects on colleagues. We know this is the biggest operational and emotional challenge facing convenience retailers and their colleagues.

"The survey will inform our 2020 Crime Report which we use to provide policymakers with a clear picture on the extent of crime in our sector and the effect that it has on our colleagues. I urge all retailers to take the time to respond to this survey so that we can ensure that their voice is heard."

Click here to complete the 2020 Crime Survey now.

All responses are strictly confidential.

For more information please contact Katie Cross, Research Manager, on 01252 515001 or email Katie.Cross@acs.org.uk

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