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Local Bike Shop Week returns this May, with independent retailers reporting strong benefits from past events

19 Feb 2026

Local Bike Shop Week is approaching, with this year’s celebrations taking place from Sunday 3 May to Saturday 9 May 2026 - and retailers have highlighted the positive experiences they've... Read more…

Independent bike shops unite for inaugural Local Bike Shop Week celebration

17 Feb 2026

A week to celebrate and highlight the expertise and passion of independent bike shops across the UK is set to be held this May.
Read more…

ACT part of coalition letter calling for consultation on online VAT reform

16 Feb 2026

A 18-strong coalition of business organisations and tax experts, including the ACT and led-by its parent company Bira, has today written to the Exchequer Secretary to the Treasury calling for a... Read more…

Government's pub-only business rates package is "poor decision based on politics", ACT parent company Bira says

29 Jan 2026

The government's decision to give pubs a 15% business rates discount while excluding independent retailers is a "poor decision based on politics rather than what is good for the local economy",... Read more…

Independent retailers demand equal treatment as Government prepares pub rates relief

9 Jan 2026

ACT parent company Bira has has demanded equal treatment for small shops after the government announced plans to water down business rate rises for pubs.
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Scottish Government urged to cut business rates for indie retailers

11 Dec 2025

ACT parent company Bira has called on the Scottish Government to follow Wales's example and introduce genuine business rates reductions for retail premises ahead of the Scottish Budget on 13... Read more…

Independent retailers to see rates bills soar by up to 15% despite government's "transformation" promises

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has... Read more…

UK's E-Bike Positive campaign to be adopted by the BA & ACT

1 Dec 2025

As of Thursday 1st January 2026, the E-Bike Positive campaign will fall under the joint guardianship of the Bicycle Association (BA) and the Association of Cycle Traders (ACT).
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Cycle to work scheme escapes cap but ACT warns Budget fails cycle retailers on business rates and imports

26 Nov 2025

The ACT has welcomed the Government's decision not to impose a cap on the cycle to work scheme, calling it "common sense prevailing" after weeks of speculation threatened a vital sales tool for... Read more…

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Nearst enables you to stay in contact with your customers via Whatsapp

Posted on 27 Mar 2020

ActSmart partner NearSt introduce the option to add WhatsApp chat functionality on your NearSt shop page!

As more people are beginning to self-isolate many shops are having to introduce more methods to keep running their businesses running. It's a rapidly changing situation for shops and communication with your customers plays an important role.

To help make it as easy as possible for your customers to contact you, NearSt have rapidly developed the option to add WhatsApp chat functionality on your NearSt shop page. The new service is available from today, is completely free, and will allow shoppers to contact you directly via WhatsApp.

All you need is a WhatsApp Business Account to receive any messages sent through your shop page. Setting up a WhatsApp Business account is very simple (and free!), and will take you less than a minute. It gives you a very easy way to be reachable for your customers, without giving away your personal mobile phone number or mixing personal and business messages.

Just follow these simple steps:

Download the WhatsApp Business app on your iPhone or Android phone.
Once you open the app, you will be asked to enter a phone number. It's recommended to use your shop's landline number for that!
It will try to send an SMS to that number at first, which might fail in the case of a landline, but you will then be able to request an automated phone call with the code needed to verify the number. After that's done, you'll get a chance to set your business name and some other optional details, like an address and opening hours.
Once everything is set up, go into Business Settings > Short Link and copy the link WhatsApp has generated. Send that link to support@near.st, and we'll connect it up to your NearSt shop page!

If you have any questions or need any support getting set up feel free to get in touch with the team at NearSt who will be happy to help hello@near.st.