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Independent retailers report worsening retail crime crisis as confidence in police response

17 Oct 2025

A shocking 83% of independent retailers say theft has worsened over the past year, whilst the vast majority of crimes now go unreported due to lack of police response, according to ACT parent... Read more…

ACT member gains coverage in local media thanks to focus on maintaining independent cycling retail presence

14 Oct 2025

ACT member Cyclo Monster has been recognised by local media for its commitment to keeping Derby’s cycling scene independent, community-focused and thriving.
Read more…

Experts share how to make your bike last longer – and why regular care pays off

10 Oct 2025

Cycling experts have shared their top tips in a new Guardian feature revealing how simple maintenance habits can extend the life of a bike and save riders from costly repairs.
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ACT parent company Bira welcomes £5bn Pride in Place programme

29 Sep 2025

Bira has welcomed the Government's announcement of a £5 billion Pride in Place programme, saying it will provide the kind of support high street businesses need to thrive.
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Scottish bike shop to celebrate 20-year anniversary with prize draw and instore event

24 Sep 2025

An independent Scottish cycling retailer is celebrating 20 years in business this month with a prize draw and ‘celebratory cupcakes’ during an event at the shop.
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Cycling Scotland emphasises difference between legal and illegal e-bikes and praises work of E-Bike Positive campaign

18 Sep 2025

Cycling Scotland has highlighted the crucial distinction between legal and illegal e-bikes, warning that confusion risks undermining public trust in a technology that is helping thousands switch... Read more…

Barber shop proves it's a cut above the rest picking up coveted British retailers award

2 Sep 2025

A barber's shop in Northern Ireland has proved that it's a cut above the rest by picking up the inaugural Love Your High Street Award 2025, following a public vote that attracted over 2,230... Read more…

Independent retailers face Fresh challenges as UK inflation climbs to 3.8%

20 Aug 2025

ACT parent company Bira has expressed serious concern following today's announcement that UK inflation rose to 3.8% in July, higher than the expected 3.7% and marking the tenth consecutive month... Read more…

Bike industry continues to face challenges as profits and forecasts falter at Giant, Canyon and Shim

14 Aug 2025

The global bike industry remains under pressure as Shimano, Giant and Canyon all report weaker profits and subdued outlooks for 2025.
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ACT to join industry leaders at brand new cycling trade event this September

13 Aug 2025

The ACT is set to be in attendance at the inaugural Cycling Industry News Live (CIN Live) trade show, which is set to bring together industry-wide education, market insight and product showcases... Read more…

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Download the Indie Retail face covering poster to inform customers and staff of the new law

Posted on in Business News

It is now compulsory for all retail workers in England to wear face masks from today.

As detailed in the below guidance, colleagues are not required to use a face covering where there is a physical barrier, such as a Perspex screen, between the colleague and customers:

Face coverings must be worn by retail, leisure and hospitality staff working in indoor areas which are open to the public and where they are likely to come into contact with a member of the public, for example shops, supermarkets and restaurants. If these businesses have taken steps in line with HSE guidance for Covid-19 Secure workplaces to create a physical barrier between workers and members of the public then staff behind the barrier will not be required to wear a face covering.

Colleagues are also exempt when they are not in a customer facing environment (e.g. stock room), if they have a hidden disability or another health condition, or if they are with someone who relies on lip reading to communicate with them.

For further information please see the government website here.

Indie Retail has created a Face Covering Poster for shops to display outside to inform customers and staff of the new law.

Download the Indie Retail Face Covering Poster now

 

Additional Resources

To help independent retailers Indie Retail recently teamed up with The Behaviours Agency to create a selection of Covid-19 Behavioural-led retail posters specifically designed to adhere to Government and BRC guidelines.

Intended to help keep customers and employees safe and well in a retail environment, they inform them of:

  • the steps being taken to meet the Government's guidance
  • the expectations of customers and employees to ensure the Government's guidance is met.

To download, simply click on any of the posters below:

 

COVID-19 Indie Retail Think Distance Think Cow COVID-19 Indie Retail Think Shop Alone  COVID-19 Indie Retail Thinking Of You
COVID-19 Indie Retail Think Clean  COVID-19 Indie Retail Think Contactless COVID-19 Indie Retail Thank You For Thinking
     

 

 

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