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Independent retailers report worsening retail crime crisis as confidence in police response

17 Oct 2025

A shocking 83% of independent retailers say theft has worsened over the past year, whilst the vast majority of crimes now go unreported due to lack of police response, according to ACT parent... Read more…

ACT member gains coverage in local media thanks to focus on maintaining independent cycling retail presence

14 Oct 2025

ACT member Cyclo Monster has been recognised by local media for its commitment to keeping Derby’s cycling scene independent, community-focused and thriving.
Read more…

Experts share how to make your bike last longer – and why regular care pays off

10 Oct 2025

Cycling experts have shared their top tips in a new Guardian feature revealing how simple maintenance habits can extend the life of a bike and save riders from costly repairs.
Read more…

ACT parent company Bira welcomes £5bn Pride in Place programme

29 Sep 2025

Bira has welcomed the Government's announcement of a £5 billion Pride in Place programme, saying it will provide the kind of support high street businesses need to thrive.
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Scottish bike shop to celebrate 20-year anniversary with prize draw and instore event

24 Sep 2025

An independent Scottish cycling retailer is celebrating 20 years in business this month with a prize draw and ‘celebratory cupcakes’ during an event at the shop.
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Cycling Scotland emphasises difference between legal and illegal e-bikes and praises work of E-Bike Positive campaign

18 Sep 2025

Cycling Scotland has highlighted the crucial distinction between legal and illegal e-bikes, warning that confusion risks undermining public trust in a technology that is helping thousands switch... Read more…

Barber shop proves it's a cut above the rest picking up coveted British retailers award

2 Sep 2025

A barber's shop in Northern Ireland has proved that it's a cut above the rest by picking up the inaugural Love Your High Street Award 2025, following a public vote that attracted over 2,230... Read more…

Independent retailers face Fresh challenges as UK inflation climbs to 3.8%

20 Aug 2025

ACT parent company Bira has expressed serious concern following today's announcement that UK inflation rose to 3.8% in July, higher than the expected 3.7% and marking the tenth consecutive month... Read more…

Bike industry continues to face challenges as profits and forecasts falter at Giant, Canyon and Shim

14 Aug 2025

The global bike industry remains under pressure as Shimano, Giant and Canyon all report weaker profits and subdued outlooks for 2025.
Read more…

ACT to join industry leaders at brand new cycling trade event this September

13 Aug 2025

The ACT is set to be in attendance at the inaugural Cycling Industry News Live (CIN Live) trade show, which is set to bring together industry-wide education, market insight and product showcases... Read more…

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Contactless Payments Increase to ?100 on Friday 15th October 2021

Posted on in Business News, Brands & Products News, Cycles News, Political News

According credit-cardto UK Finance, 'The new £100 limit is designed to balance security, convenience and consumer demand. The higher limit will mean you can now use your contactless card to pay for more expensive purchases such as your weekly shop or a tank of petrol.'

What you need to know:

  • The update will be rolled out from Friday 15th October 2021, but the process will happen gradually across all terminals in the UK.
  • Consumers can still opt to pay using chip & PIN or use a mobile wallet such as Apple Pay or Google Pay to authenticate the transaction.
  • If a purchase costs more than £45 and the machine has not yet been updated to accept £100 transactions, then contactless card payments will not be an available option.

Stay up to date with all information regarding contactless limits and payments with the UK Finance Guide for Retailers. Below are some FAQs from UK Finance.

How do I know if my contactless transaction was successful?

When you present your card you will typically hear a beep, this indicates that your card has been recognised by the terminal. In order to confirm that the payment has been successful, please follow the instructions on the card reader.

Why is the new limit £100?

The new £100 limit is designed to balance security, convenience and consumer demand. The higher limit will mean you can now use your contactless card to pay for more expensive purchases such as your weekly shop or a tank of petrol. It aims to provide consumers with greater choice, depending on their circumstances and needs. You may wish to pay using contactless for amounts exceeding £45, or alternatively, you can opt to pay using chip & PIN, or use a mobile wallet such as Apple Pay, or Google Pay to authenticate the transaction.

How will the limit change work?

The software on card payment machines will be updated to accept the new £100 limit. The software will be rolled out from 15 October 2021 but with hundreds of thousands of terminals in the UK, the updating process will happen gradually. If a purchase costs more than £45 and the machine has not yet been updated to accept £100 transactions, then contactless card payments will not be an available option. There are alternative ways to pay, for example through Chip & PIN, cash and mobile payments like Apple Pay or Google Pay.

Do I have to use contactless for higher amounts?

No, the change is aimed at providing people with additional choices when they pay. You are still able to use a chip & PIN or a mobile wallet such as Apple Pay or Google Pay.

What happens if I lose my card, am I liable for any fraudulent payments?

No, you are fully protected against unauthorised card fraud, so you will get all of your money back. Every card has an in-built security check which means from time to time you have to enter your PIN to verify that you are the genuine cardholder. However, if you lose your card or think it might have been stolen, then you should contact your bank straight away. If you notice any suspicious activity on your account, contact your bank immediately.

What is contactless?

Contactless is a way for cardholders to pay for purchases using a card without having to enter their PIN. The maximum value for this kind of purchase is known as the contactless limit. If the value is above the limit, the payment will default to a chip & PIN payment for card, or, if available, payment via mobile phone. Every card has an in-built security check which means from time to time you have to enter your PIN to verify that you are the genuine cardholder. This cumulative limit has been increased to a maximum amount of £300. Your bank will set its own limit, but these will not be published for security reasons.

How do you use a contactless card?

  1. Look out for the contactless symbol when shopping.
  2. Tell the retailer you'd like to use your contactless card and simply touch it directly onto the card reader.
  3. The card reader will indicate when your card has been recognised, typically with a beep or green light.
  4. Follow the instructions on the card reader and terminal display to confirm when your payment has been successful or whether you need to complete a chip and PIN payment instead. For extra security, you may occasionally be asked to enter your PIN.

How close does the card need to be to the reader to pay?

To make a payment, hold a contactless card within a few centimetres of the reader.

Looking for a Card Processing Solution?

Over the past few years not only has the importance of being able to accept card payments risen but the services and solutions offered by different card processing providers have also changed.

To provide the best solution for all business the ACT and ActSmart (members of the Independent Retailers Confederation (IRC)) have two card processing partners; Global Payments for established businesses with medium to high card turnover and Paya Card Services for new and smaller businesses with lower card volumes.

Find out more

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