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Independent retailers report worsening retail crime crisis as confidence in police response

17 Oct 2025

A shocking 83% of independent retailers say theft has worsened over the past year, whilst the vast majority of crimes now go unreported due to lack of police response, according to ACT parent... Read more…

ACT member gains coverage in local media thanks to focus on maintaining independent cycling retail presence

14 Oct 2025

ACT member Cyclo Monster has been recognised by local media for its commitment to keeping Derby’s cycling scene independent, community-focused and thriving.
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Experts share how to make your bike last longer – and why regular care pays off

10 Oct 2025

Cycling experts have shared their top tips in a new Guardian feature revealing how simple maintenance habits can extend the life of a bike and save riders from costly repairs.
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ACT parent company Bira welcomes £5bn Pride in Place programme

29 Sep 2025

Bira has welcomed the Government's announcement of a £5 billion Pride in Place programme, saying it will provide the kind of support high street businesses need to thrive.
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Scottish bike shop to celebrate 20-year anniversary with prize draw and instore event

24 Sep 2025

An independent Scottish cycling retailer is celebrating 20 years in business this month with a prize draw and ‘celebratory cupcakes’ during an event at the shop.
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Cycling Scotland emphasises difference between legal and illegal e-bikes and praises work of E-Bike Positive campaign

18 Sep 2025

Cycling Scotland has highlighted the crucial distinction between legal and illegal e-bikes, warning that confusion risks undermining public trust in a technology that is helping thousands switch... Read more…

Barber shop proves it's a cut above the rest picking up coveted British retailers award

2 Sep 2025

A barber's shop in Northern Ireland has proved that it's a cut above the rest by picking up the inaugural Love Your High Street Award 2025, following a public vote that attracted over 2,230... Read more…

Independent retailers face Fresh challenges as UK inflation climbs to 3.8%

20 Aug 2025

ACT parent company Bira has expressed serious concern following today's announcement that UK inflation rose to 3.8% in July, higher than the expected 3.7% and marking the tenth consecutive month... Read more…

Bike industry continues to face challenges as profits and forecasts falter at Giant, Canyon and Shim

14 Aug 2025

The global bike industry remains under pressure as Shimano, Giant and Canyon all report weaker profits and subdued outlooks for 2025.
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ACT to join industry leaders at brand new cycling trade event this September

13 Aug 2025

The ACT is set to be in attendance at the inaugural Cycling Industry News Live (CIN Live) trade show, which is set to bring together industry-wide education, market insight and product showcases... Read more…

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Tackling retail crime a priority, says Policing Minister

Posted on in Business News, Cycles News

The Policing Minister Chris Philp has said that tackling retail crime is a priority.

As part of The Federation of Independent Retailers’ political engagement strategy and commitment to raising awareness in the government of the scale of retail crime, national president Jason Birks wrote to the Minister in December, inviting him to attend a meeting of the All-Party Parliament Group on Retail Crime to hear first-hand the true extent of such crimes and the impact they have on victims.

In his letter, Mr Birks called on Mr Philp to consider installing a swifter, more purposeful reporting mechanism and to encourage a better response to retail crime from police forces. He also called for victim impact statements to be made available to all if a case goes to court.

Mr Birks said: “The failure to protect retailers has undermined confidence in both the police and the criminal justice system. The refusal to attend incidences that are deemed as low value or to have measured insufficient ‘threat’ levels have left retailers frustrated, as repeat offenders seem to steal and threaten with impunity.

“Low value theft creates a larger financial impact on our members. Failure to offer a victim statement usually worsens the situation, as victims are denied the opportunity to explain the impact an offence has had on them personally and the impact on the business which they’ve spent years building up.
“Retail crime is not a victimless crime, and all victims should be offered the opportunity to complete victim and business impact statements.”

In his reply, Mr Philp said: “I am committed to keeping our retail environments safe by driving down crime in retail settings, including violence and abuse towards shop staff.

“Shops are the lifeblood of our communities and neighbourhoods, and retail workers have the right to feel safe at work. As you know, I chair the National Retail Crime Steering Group (NRCSG), which is a valuable forum for understanding the crime concerns of the sector and bringing together Government, policing, and the sector to ensure we can work together to tackle crime.

“I take the issue of violence and abuse against retail workers seriously and I am clear that any assault on any worker, particularly those providing a service to the public, is unacceptable.”

Mr Philp confirmed that he believes all victims of retail crime should be offered the opportunity to complete victim and business impact statements.

He said: “The use of victim impact statements is crucial in capturing the impact on the victim themselves, but also the impact on the business as a whole or other colleagues who may be affected by witnessing a crime.

“Reporting crime to the police is the first crucial step in ensuring an appropriate police response. Shop theft, particularly when committed by prolific offenders, is most effectively tackled when retailers and local policing teams work together, for example through Business Crime Reduction Partnerships (BCRP) and other initiatives to share information about crime.

“I encourage retailers to join their local BCRP or Business Improvement District (BID) to support local community efforts to reduce crimes like shoplifting. Partnership working between retailers and the police is important to help ensure an effective response to crimes reported.”
He added: “I hope this response reassures you that the Government is working hard to tackle the issue of retail crime and I look forward to continuing to work together to keep our retail environments safe and drive down retail crime.

Mr Birks said: “It is encouraging to hear that the minister is aware of the growing problem of retail crime and that he intends to take action to tackle it.

“However, actions speak louder than words, and we will keep up the pressure on MPs, police and crime commissioners and the police to do more to eradicate retail crime.”

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