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Christmas and New Year message from ACT Director Jonathan Harrison

23 Dec 2025

An end of year message from Jonathan Harrison, Director of the ACT.
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Scottish Government urged to cut business rates for indie retailers

11 Dec 2025

ACT parent company Bira has called on the Scottish Government to follow Wales's example and introduce genuine business rates reductions for retail premises ahead of the Scottish Budget on 13... Read more…

Independent retailers to see rates bills soar by up to 15% despite government's "transformation" promises

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has... Read more…

UK's E-Bike Positive campaign to be adopted by the BA & ACT

1 Dec 2025

As of Thursday 1st January 2026, the E-Bike Positive campaign will fall under the joint guardianship of the Bicycle Association (BA) and the Association of Cycle Traders (ACT).
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Cycle to work scheme escapes cap but ACT warns Budget fails cycle retailers on business rates and imports

26 Nov 2025

The ACT has welcomed the Government's decision not to impose a cap on the cycle to work scheme, calling it "common sense prevailing" after weeks of speculation threatened a vital sales tool for... Read more…

Independent retailers reject Black Friday as three-quarters refuse to participate

24 Nov 2025

More than three-quarters of independent retailers, including some of those in the cycling retail sector, are boycotting Black Friday this year, rejecting pressure... Read more…

Stop being a dumping ground for used e-bike batteries

11 Nov 2025

Used e-bike batteries are piling up because too many suppliers are failing to meet their legal obligations and it’s time to stop being polite about it, writes ACT Director Jonathan... Read more…

Independent retailers urge Chancellor - Boost business confidence or risk killing growth before it starts

7 Nov 2025

Britain's independent retailers, including those in the cycling retail sector, are calling on Chancellor Rachel Reeves to use the autumn budget to restore... Read more…

Independent retailers report worsening retail crime crisis as confidence in police response

17 Oct 2025

A shocking 83% of independent retailers say theft has worsened over the past year, whilst the vast majority of crimes now go unreported due to lack of police response, according to ACT parent... Read more…

ACT member gains coverage in local media thanks to focus on maintaining independent cycling retail presence

14 Oct 2025

ACT member Cyclo Monster has been recognised by local media for its commitment to keeping Derby’s cycling scene independent, community-focused and thriving.
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Retailers sceptical about Home Secretary’s call for ‘every theft’ to be investigated.

Posted on in Business News

Shop owners have expressed scepticism that the Home Secretary's recent call for every theft to be investigated by the police will come to fruition, suggesting that police resources are already too stretched to tackle shoplifting.

Syella Bravaman

Last week, Suella Braverman said that every crime must be investigated, and that it was “unacceptable” for crimes such as shoplifting and phone theft to be treated as “less important”. She claimed all police forces in England and Wales had pledged to follow ‘all reasonable lines of enquiry”, with new guidance on investigating such crimes is to be issued.

The following day, though, the National Police Chief’s Council warned nearly half of all police forces have less officers now than in 2010 and said this meant police forces still need the freedom to make ‘difficult decisions’ on how to manage their resources.

Speaking to Better Retailing, Terrence Ford, shop owner at One Stop in Ely, Cambridgeshire, reported a shoplifting incident at his shop last week to the police. Cambridgeshire saw a 37% increase in shoplifting in the past year, the fifth worst-hit area in the UK. The UK saw an average increase of 24%.

Ford said he believes the Home Secretary’s call will “absolutely” help the current shoplifting epidemic taking place in the area.

“Realistically, we’re not allowed to do anything [about the shoplifting] – we just watch them do it and ask them to leave.”

He said it was important to get “more police on the streets”, but at present the force “is very stretched out”.

“With all the budget cuts across the board, it is absolutely understood why all of this gets ahead of them,” he said, and added that there was “absolutely” concern that the police won’t be able to follow through with the home secretary’s demands as a result.

Meanwhile, Eugene Diamond of Diamonds Newsagents, Ballymena, County Antrim, told the site that shop theft had “shot up in the past year”, but he does not believe the Home Secretary’s pledge will make a difference, as desperation and not caring are “the main factors” of theft.

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