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Government's pub-only business rates package is "poor decision based on politics", ACT parent company Bira says

29 Jan 2026

The government's decision to give pubs a 15% business rates discount while excluding independent retailers is a "poor decision based on politics rather than what is good for the local economy",... Read more…

Independent retailers demand equal treatment as Government prepares pub rates relief

9 Jan 2026

ACT parent company Bira has has demanded equal treatment for small shops after the government announced plans to water down business rate rises for pubs.
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Christmas and New Year message from ACT Director Jonathan Harrison

23 Dec 2025

An end of year message from Jonathan Harrison, Director of the ACT.
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Scottish Government urged to cut business rates for indie retailers

11 Dec 2025

ACT parent company Bira has called on the Scottish Government to follow Wales's example and introduce genuine business rates reductions for retail premises ahead of the Scottish Budget on 13... Read more…

Independent retailers to see rates bills soar by up to 15% despite government's "transformation" promises

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has... Read more…

UK's E-Bike Positive campaign to be adopted by the BA & ACT

1 Dec 2025

As of Thursday 1st January 2026, the E-Bike Positive campaign will fall under the joint guardianship of the Bicycle Association (BA) and the Association of Cycle Traders (ACT).
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Cycle to work scheme escapes cap but ACT warns Budget fails cycle retailers on business rates and imports

26 Nov 2025

The ACT has welcomed the Government's decision not to impose a cap on the cycle to work scheme, calling it "common sense prevailing" after weeks of speculation threatened a vital sales tool for... Read more…

Independent retailers reject Black Friday as three-quarters refuse to participate

24 Nov 2025

More than three-quarters of independent retailers, including some of those in the cycling retail sector, are boycotting Black Friday this year, rejecting pressure... Read more…

Stop being a dumping ground for used e-bike batteries

11 Nov 2025

Used e-bike batteries are piling up because too many suppliers are failing to meet their legal obligations and it’s time to stop being polite about it, writes ACT Director Jonathan... Read more…

Independent retailers urge Chancellor - Boost business confidence or risk killing growth before it starts

7 Nov 2025

Britain's independent retailers, including those in the cycling retail sector, are calling on Chancellor Rachel Reeves to use the autumn budget to restore... Read more…

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Indie retailers say policing minister’s citizen’s arrest solution to retail crime is ‘high risk’

Posted on in Business News

Policing minister Chris Philp has encouraged shop workers to make ‘citizen’s arrests’ on shoplifters, a message branded as ‘dangerous and irresponsible’  by retail union USDAW.

Chris Philip

At the Conservative party conference in Manchester, Philp said: “I would also just remind everyone that the wider public, including shop staff and security guards, do have the power of citizen’s arrest and where it’s safe to do so I would encourage that to be used. Because if you do just let people walk in and take stuff and walk out without proper challenge, including potentially a physical challenge, then it will just escalate.”

However, national president of the Fed Muntazir Dipoti said this tactic is “high risk” and advised against it.

He said: “When shop staff challenge thieves they are often subject to abuse and sometimes assault. We tell our staff to never try to physically stop a crime. It goes without saying that we would never want our customers to expose themselves to this high risk either.”

USDAW general secretary Paddy Lillis agreed: “This kind of ‘DIY policing’ is dangerous and irresponsible. The minister needs to rethink his strategy, invest in putting more police on the beat and introduce a standalone offence for assaulting a shop worker, like they have in Scotland.

“USDAW’s very clear advice to our members is not to intervene or try to detain a shoplifter, their priority is to keep themselves safe. The retail employers we deal with also give the same advice to their staff. So it demonstrates a complete lack of understanding by the minister to suggest staff should be doing the job of the police.

“We are even more alarmed that he suggests the public should be performing citizen’s arrests in stores. Our members suffered first-hand when the public tried to police each other on Covid rules, with fights breaking out in aisles and shop workers refereeing arguments between customers. We do not want to see a return to that.”

The minister added that he is also planning to tackle crime levels by enabling facial CCTV images to be matched with information on passports and other government databases. However, it will take an estimated two years to create the IT system.

Members of the Fed and British Independent Retailers Association (BIRA) are calling for alternative solutions to citizen’s arrests and a new IT system and are asking the government to provide a £1,500 grant to help them cope with rising crime levels.

Dipoti commented that, to tackle shoplifting, increased resources are needed for the police and judiciary, and retailers also need better CCTV and other security equipment to help police with investigations.

Dipoti added: “We want the police to be able to attend more crimes and quickly. But the Fed is urging the UK and Scottish governments to provide a £1,500 grant to small shops which can’t afford the security they need.”

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