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Independent retailers warn Spring Statement missed opportunity as geopolitical tensions threaten high street recovery

5 Mar 2026

ACT parent company Bira has warned that the Chanellor's Spring Statement offered no new support for high street businesses, as rising tensions in the Middle East threaten to push up energy... Read more…

Scottish bike shop and cafe expands into bigger premises as council recognises 'positive impact on economy'

3 Mar 2026

A Scottish bike repair shop and cafe has recently moved premises into a bigger unit thanks to a growth in business, with the local council noting the positive impact it would have on the local... Read more…

Local Bike Shop Week returns this May, with independent retailers reporting strong benefits from past events

19 Feb 2026

Local Bike Shop Week is approaching, with this year’s celebrations taking place from Sunday 3 May to Saturday 9 May 2026 - and retailers have highlighted the positive experiences they've... Read more…

Independent bike shops unite for inaugural Local Bike Shop Week celebration

17 Feb 2026

A week to celebrate and highlight the expertise and passion of independent bike shops across the UK is set to be held this May.
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ACT part of coalition letter calling for consultation on online VAT reform

16 Feb 2026

A 18-strong coalition of business organisations and tax experts, including the ACT and led-by its parent company Bira, has today written to the Exchequer Secretary to the Treasury calling for a... Read more…

Government's pub-only business rates package is "poor decision based on politics", ACT parent company Bira says

29 Jan 2026

The government's decision to give pubs a 15% business rates discount while excluding independent retailers is a "poor decision based on politics rather than what is good for the local economy",... Read more…

Independent retailers demand equal treatment as Government prepares pub rates relief

9 Jan 2026

ACT parent company Bira has has demanded equal treatment for small shops after the government announced plans to water down business rate rises for pubs.
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Christmas and New Year message from ACT Director Jonathan Harrison

23 Dec 2025

An end of year message from Jonathan Harrison, Director of the ACT.
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Scottish Government urged to cut business rates for indie retailers

11 Dec 2025

ACT parent company Bira has called on the Scottish Government to follow Wales's example and introduce genuine business rates reductions for retail premises ahead of the Scottish Budget on 13... Read more…

Independent retailers to see rates bills soar by up to 15% despite government's "transformation" promises

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has... Read more…

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Police deploying facial recognition technology to target shoplifters and other retail criminals

Posted on in Business News, Creative News, Outdoor News

“Game-changing” facial recognition technology is targeting prolific retail criminals, including shoplifters.

ShopliftingTwelve leading firms were approached for a police pilot scheme and asked to provide images of their worst unidentified offenders. Within 60 seconds, the technology generates a match report for an officer – who can determine whether to make an arrest. Of the images supplied, 302 were suitable to use in the scheme and 149 matched shots from the It then creates a template, comparing this to the same biometric template that was created in the custody image database when the person was arrested in the past. Within 60 seconds, from the image being inputted into the system, the technology will generate a match report for a police officer to look at manually before determining whether to make an arrest.

Images can come from CCTV stills or smartphone footage. The technology is so sophisticated, it managed to find an accurate match from a grainy image where the person pictured was wearing a mask. Ms Chiswick added: “If we didn’t have this, the alternative would be an individual sitting and manually looking and comparing that picture with the other ones, which could take weeks or months.”

Lindsey Chiswick, director of intelligence, said: “From a policing perspective, facial recognition is absolutely game-changing. “We’ve been using it for a while in the post-incidence sense, but it’s only recently in the last year or so that the algorithms have really come along and it’s really accurate now.

“We can use it to point our resource at the most wanted, who have committed the most prolific offending and that ability to prioritise is really key at a time when our resources are spread quite thinly.” Instead of taking into account characteristics such as whether a person is male or female or dark or light-skinned, the biometric tool calculates the individual measurements of people’s faces.

Kyle Gordon, commander frontline policing with responsibility for business and retail crime at the Met said while the force does not have a threshold of the value of items stolen when investigating thefts, he expects the new facial recognition technology to be deployed for the most harmful incidents in shops, such as assaults and hate crime.

This comes on the back of news that shoplifting offences recorded by police forces in England and Wales have risen by a quarter in the past year, according to official figures. The data released by the Office for National Statistics (ONS) last week comes after warnings from major retailers about the rising cost of theft from their stores.

Some 365,164 shoplifting offences were recorded by police in the year to June - up 25% on the previous 12 months.

The figure is 2% above the 359,236 offences in the pre-pandemic year of 2019/20, but not as high as the 375,350 offences in 2018/19.

ONS data shows total police-recorded theft rose by 10% in the year to June 2023, which is still below pre-pandemic levels.

The government has come under increasing pressure to tackle the rise in shoplifting, which has been blamed on the cost-of-living crisis and organised crime.

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