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Study highlights impact of rising staff costs for convenience retailers.

3 Apr 2024

Research by the University of Stirling and the Scottish Grocers’ Federation has shed light on the impact of rising staff costs on the convenience retail sector in Scotland.
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Independent department stores hitting a sweet spot on local high streets.

3 Apr 2024

With large national chains increasingly disappearing from the high street, Drapers magazine has been looking at how independent department stores are stepping up their offerings to... Read more…

Entries open for 2024 Baking Industry Awards

2 Apr 2024

The Baking Industry Awards return for their 37th year and are once again ready to recognise and reward the very best people, products, and businesses in the sector. The awards showcase the... Read more…

Family-owned cycle shop celebrates 90 years trading in Walsall.

2 Apr 2024

Walsall's cycling community has been celebrating a family-owned business which celebrates its 90th anniversary this year.
 
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Payment-processing outages at UK retailers raise reliability issues for cashless transactions.

2 Apr 2024

Recent payment disruptions at supermarkets and fast-food outlets have raised questions on the need for improved reliability.
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North Yorkshire cycle hub up for top tourism award

22 Mar 2024

Rob Brown, co-director of Dalby Forest Cycle Hub, a not-for-profit hire scheme has been nominated for the Tourism Superstar 2024 award, run by VisitEngland.
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Independent retail bodies welcome new report aimed at tackling retail crime.

21 Mar 2024

ACS (The Association of Convenience Stores) and the Federation of Independent Retailers (The Fed) have both welcomed a new report published by the Association of Police and Crime... Read more…

Indie retailers outperformed supermarkets in sales of organic food, wellness and beauty products in 2023.

21 Mar 2024

As reported by Healthstores UK, new data contained in the 2024 Soil Association Organic Market report shows that independent retailers delivered an impressive 10% growth in 2023, with... Read more…

Cheltenham beer shop and bar wins top UK award.

21 Mar 2024

An independent bottle shop and bar in Cheltenham has been named as the UK's Independent Beer and Wine Retailer of the Year 2024 at the Drinks Retailing Awards. 
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Welsh Government Announce £20m Future Proofing Fund for Retail Businesses in Wales

21 Mar 2024

A number of organisations, including Bira (the British Independent Retailers’ Association), other trade associations, BIDs and unions have met with officials from the Welsh Government to... Read more…

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International training & accreditation scheme for bicycle technicians launches revamped entry level course.

Posted on in Business News, Cycles News

Theory one logoCytech, the internationally recognised training and accreditation scheme for bicycle technicians, has relaunched its Cytech theory one online learning course delivering an introduction to bicycle maintenance that can be completed anywhere, in the participant’s own time.

The newly redesigned course includes a new module on Bicycle Types, Anatomy and Fitting, as well as new content additions on e-bike legislation and e-bike battery safety.

Theory one screenshotOnce participants have completed the course, they (and the shop they work for if applicable) will be promoted online via the international Cytech directory. The Cytech directory works as a census of who is Cytech qualified and where they are employed, helping consumers in the UK and worldwide to find their nearest qualified mechanic to take care of their bike.

Whilst Cytech technical two is seen as the industry standard for professional cycle technicians and Technical three represents the pinnacle of technical proficiency, getting qualified to a minimum of Cytech theory one gives all employees in the cycle trade a strong foundation of knowledge to better their ability to talk to customers, sell products, advise on basic repairs and build their careers.

Theory one screenshotCytech says that this is the latest step in its ongoing investment in raising the standard of bicycle mechanics worldwide and that being qualified to a minimum level of Cytech theory one should be key for every cycle trade employee, no matter what their role within in the business. Cytech courses are currently offered by six providers across 13 locations in six countries, with more to be launched in 2024.

Jonathan Harrison at the Association of Cycle Traders (ACT) is keen to reinforce the benefits the course provides:

“The ACT believes that every specialist cycle retail employee should be armed with the knowledge and skills to better understand how the workshop is run, how to manage customer expectations, work safely and efficiently in the retail environment and even carry out some of the more basic workshop activities.

Being Cytech qualified not only gives staff the confidence they need to do their job to the highest of their ability, but it also gives customers peace of mind that their bike is in safe hands.”

Theory one screenshotThe Cytech theory one online learning course with its additional content is being offered at the same price as before - £125+VAT. ACT members can save up to 50% off the course with their membership – so can access it for as little as £62.50 net.

For more information, visit www.cytechtheoryone.co.uk

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