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Bira warns of 'troubled times ahead' despite interest rate cut

7 Feb 2025

ACT parent company Bira has warned that retailers across Britain face troubled times ahead despite today's Bank of England interest rate cut to 4.5%, as the Bank halves its growth forecast for... Read more…

Free webinar exclusive to ACT members on employment law compliance

4 Feb 2025

The ACT and legal partner WorkNest are hosting an exclusive webinar on how to remain compliant with employment law while making necessary business changes.
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ACT parent company Bira urges Government action as December sales disappoint

23 Jan 2025

ACT parent company Bira is calling for urgent government intervention following disappointing December retail figures, which show sales volumes fell by 0.3% following a modest 0.1% rise in... Read more…

ACT announces new partnership with legal specialists WorkNest

17 Jan 2025

The ACT has teamed up with employment law, HR, and health and safety experts WorkNest as the association's new legal partner.
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Bira comments after BRC release Sensormatic IQ Footfall Monitor Report for December

9 Jan 2025

ACT parent company Bira has warned that disappointing footfall figures for December show mounting pressures on independent retailers, with concerning implications for 2025 as business costs... Read more…

2024 year in review: A message from ACT Director Jonathan Harrison

18 Dec 2024

Director of the ACT Jonathan Harrison has praised the "resilience and adaptability" of the ACT and its members in an end of year message.
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Practical steps to prevent credit card and payment fraud as an independent cycling retailer

4 Dec 2024

As credit card fraud becomes increasingly sophisticated, taking these steps could help you stay ahead of the fraudsters…
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Scottish retailers call for urgent business rates support as gap widens with rest of UK

29 Nov 2024

Scottish independent retailers, including those in the cycling sector, are urging the Scottish Government to provide crucial business rates relief in its upcoming budget, as the disparity in... Read more…

Bira and ACT welcome new House of Lords report on high street regeneration

28 Nov 2024

Independent retailers back call for local leadership and simplified funding.
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Seven-in-ten cycle traders boycott Black Friday as cost pressures mount

26 Nov 2024

Seven in ten cycle retailers across the UK will boycott this year's Black Friday sales event, according to a survey of the bicycle trade by the ACT.
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International training & accreditation scheme for bicycle technicians launches revamped entry level course.

Posted on in Business News, Cycles News

Theory one logoCytech, the internationally recognised training and accreditation scheme for bicycle technicians, has relaunched its Cytech theory one online learning course delivering an introduction to bicycle maintenance that can be completed anywhere, in the participant’s own time.

The newly redesigned course includes a new module on Bicycle Types, Anatomy and Fitting, as well as new content additions on e-bike legislation and e-bike battery safety.

Theory one screenshotOnce participants have completed the course, they (and the shop they work for if applicable) will be promoted online via the international Cytech directory. The Cytech directory works as a census of who is Cytech qualified and where they are employed, helping consumers in the UK and worldwide to find their nearest qualified mechanic to take care of their bike.

Whilst Cytech technical two is seen as the industry standard for professional cycle technicians and Technical three represents the pinnacle of technical proficiency, getting qualified to a minimum of Cytech theory one gives all employees in the cycle trade a strong foundation of knowledge to better their ability to talk to customers, sell products, advise on basic repairs and build their careers.

Theory one screenshotCytech says that this is the latest step in its ongoing investment in raising the standard of bicycle mechanics worldwide and that being qualified to a minimum level of Cytech theory one should be key for every cycle trade employee, no matter what their role within in the business. Cytech courses are currently offered by six providers across 13 locations in six countries, with more to be launched in 2024.

Jonathan Harrison at the Association of Cycle Traders (ACT) is keen to reinforce the benefits the course provides:

“The ACT believes that every specialist cycle retail employee should be armed with the knowledge and skills to better understand how the workshop is run, how to manage customer expectations, work safely and efficiently in the retail environment and even carry out some of the more basic workshop activities.

Being Cytech qualified not only gives staff the confidence they need to do their job to the highest of their ability, but it also gives customers peace of mind that their bike is in safe hands.”

Theory one screenshotThe Cytech theory one online learning course with its additional content is being offered at the same price as before - £125+VAT. ACT members can save up to 50% off the course with their membership – so can access it for as little as £62.50 net.

For more information, visit www.cytechtheoryone.co.uk

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