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Christmas and New Year message from ACT Director Jonathan Harrison

23 Dec 2025

An end of year message from Jonathan Harrison, Director of the ACT.
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Scottish Government urged to cut business rates for indie retailers

11 Dec 2025

ACT parent company Bira has called on the Scottish Government to follow Wales's example and introduce genuine business rates reductions for retail premises ahead of the Scottish Budget on 13... Read more…

Independent retailers to see rates bills soar by up to 15% despite government's "transformation" promises

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has... Read more…

UK's E-Bike Positive campaign to be adopted by the BA & ACT

1 Dec 2025

As of Thursday 1st January 2026, the E-Bike Positive campaign will fall under the joint guardianship of the Bicycle Association (BA) and the Association of Cycle Traders (ACT).
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Cycle to work scheme escapes cap but ACT warns Budget fails cycle retailers on business rates and imports

26 Nov 2025

The ACT has welcomed the Government's decision not to impose a cap on the cycle to work scheme, calling it "common sense prevailing" after weeks of speculation threatened a vital sales tool for... Read more…

Independent retailers reject Black Friday as three-quarters refuse to participate

24 Nov 2025

More than three-quarters of independent retailers, including some of those in the cycling retail sector, are boycotting Black Friday this year, rejecting pressure... Read more…

Stop being a dumping ground for used e-bike batteries

11 Nov 2025

Used e-bike batteries are piling up because too many suppliers are failing to meet their legal obligations and it’s time to stop being polite about it, writes ACT Director Jonathan... Read more…

Independent retailers urge Chancellor - Boost business confidence or risk killing growth before it starts

7 Nov 2025

Britain's independent retailers, including those in the cycling retail sector, are calling on Chancellor Rachel Reeves to use the autumn budget to restore... Read more…

Independent retailers report worsening retail crime crisis as confidence in police response

17 Oct 2025

A shocking 83% of independent retailers say theft has worsened over the past year, whilst the vast majority of crimes now go unreported due to lack of police response, according to ACT parent... Read more…

ACT member gains coverage in local media thanks to focus on maintaining independent cycling retail presence

14 Oct 2025

ACT member Cyclo Monster has been recognised by local media for its commitment to keeping Derby’s cycling scene independent, community-focused and thriving.
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Assault of shop workers to be made specific criminal offence

Posted on in Business News

Assaulting a shop worker is to be made a separate criminal offence in England and Wales as part of a government response to a wave of retail crime.

Shop worker

Earlier this year a report found violent and abusive incidents against shop workers rose by 50% in 2022-23.Rishi Sunak said shops must be free from the threat of crime or abuse.

The government previously told campaigners for a new law it was not needed and would not be effective. But the government says it is concerned about an increase in attacks. The prime minister said the new law was about "sending a message" to criminals stealing from local businesses or abusing shop workers that "enough is enough".

Helen Dickinson, chair of the British Retail Consortium, welcomed the announcement, saying "the voices of the three million people working in retail are finally being heard".

However, the charity Transform Justice argues that a specific offence will not reduce attacks on shop workers. It cited evidence that a new offence of assaulting an emergency worker had not seen the number of attacks fall.

The new offence will carry a maximum sentence of six months. Perpetrators could also receive an unlimited fine and be banned from the shop where they committed the offence. Serial offenders could be forced to wear tags so their movements can be tracked and £50m will be spent on facial recognition technology.

Dedicated facial recognition units will be used in high streets to catch perpetrators and prevent shoplifting. Police have been told to check more CCTV images against police databases. 

In more serious cases, offenders found guilty of grievous bodily harm will face jail sentences. But anyone convicted of the new offence would not routinely go to prison.

The Sentencing Bill, which is currently going through Parliament, would mean sentences of 12 months or less would be suspended and served in the community, although a prison sentence could be imposed in exceptional circumstances.

The government has promised reforms to free up prison space in response to overcrowding due to tougher sentences and court backlogs. Creating a new specific offence of assault against shop workers is already Labour Party policy.

The party also wants to scrap a rule which makes it less likely police will investigate the theft of goods under the value of £200 because they are dealt with less severely by the courts.

The government will introduce the new offence in its Criminal Justice Bill, currently being considered by Parliament.

Assault or abuse of staff has been a specific offence in Scotland since 2021.

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