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Independent retailers warn Spring Statement missed opportunity as geopolitical tensions threaten high street recovery

5 Mar 2026

ACT parent company Bira has warned that the Chanellor's Spring Statement offered no new support for high street businesses, as rising tensions in the Middle East threaten to push up energy... Read more…

Scottish bike shop and cafe expands into bigger premises as council recognises 'positive impact on economy'

3 Mar 2026

A Scottish bike repair shop and cafe has recently moved premises into a bigger unit thanks to a growth in business, with the local council noting the positive impact it would have on the local... Read more…

Local Bike Shop Week returns this May, with independent retailers reporting strong benefits from past events

19 Feb 2026

Local Bike Shop Week is approaching, with this year’s celebrations taking place from Sunday 3 May to Saturday 9 May 2026 - and retailers have highlighted the positive experiences they've... Read more…

Independent bike shops unite for inaugural Local Bike Shop Week celebration

17 Feb 2026

A week to celebrate and highlight the expertise and passion of independent bike shops across the UK is set to be held this May.
Read more…

ACT part of coalition letter calling for consultation on online VAT reform

16 Feb 2026

A 18-strong coalition of business organisations and tax experts, including the ACT and led-by its parent company Bira, has today written to the Exchequer Secretary to the Treasury calling for a... Read more…

Government's pub-only business rates package is "poor decision based on politics", ACT parent company Bira says

29 Jan 2026

The government's decision to give pubs a 15% business rates discount while excluding independent retailers is a "poor decision based on politics rather than what is good for the local economy",... Read more…

Independent retailers demand equal treatment as Government prepares pub rates relief

9 Jan 2026

ACT parent company Bira has has demanded equal treatment for small shops after the government announced plans to water down business rate rises for pubs.
Read more…

Christmas and New Year message from ACT Director Jonathan Harrison

23 Dec 2025

An end of year message from Jonathan Harrison, Director of the ACT.
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Scottish Government urged to cut business rates for indie retailers

11 Dec 2025

ACT parent company Bira has called on the Scottish Government to follow Wales's example and introduce genuine business rates reductions for retail premises ahead of the Scottish Budget on 13... Read more…

Independent retailers to see rates bills soar by up to 15% despite government's "transformation" promises

2 Dec 2025

Independent retailers across the UK are facing business rates increases of up to 15% next year despite government promises of the "lowest tax rates since 1991", ACT parent company Bira has... Read more…

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Retail industry key recruiter of people from under-utilised sections of society

Posted on in Business News

A new report released on behalf of the Retail Sector Council has outlined the work that the industry is doing to create more career opportunities for people that would otherwise be overlooked.

Faces

The retail sector is the UK’s largest private sector employer. With approximately 3.57 million individuals currently working in this sector, it accounts for up to 10% of all jobs in the UK. Despite this, the industry faces a significant challenge with around 125,000 vacancies yet to be filled, highlighting an urgent need for innovative recruitment strategies.

The report, Retail – Employment Opportunities for Everyone, outlines the ways in which leading high street and online retailers are partnering with organisations to promote the recruitment of under-utilised parts of the population, including older people and career returners, refugees, prison leavers, disabled people, care leavers and ex-armed forces personnel.

It was co-ordinated by the Association of Convenience Stores (ACS) as part of the Delivery Group, on behalf of the Retail Sector Council.

One inspiring success story featured in the report is that of Aisha, who benefitted from the Bright Future Co-operative initiative in partnership with Causeway. Rescued from seven years of forced labour and abuse, Aisha’s job as a Co-op customer assistant marked the beginning of her new life.

This role not only gave her financial independence but also a welcoming community where she formed lasting friendships, significantly impacting her recovery and self-esteem.

Minister of State for Business and Enterprise Kevin Hollinrake said: “This report details the incredible work of the retail sector to boost employment and offer life changing opportunities to the most vulnerable in society. Working together, industry and government will continue to support the retail sector to thrive and grow.”

Helen Dickinson OBE, chief executive at the British Retail Consortium, said: “Retail remains an exciting and innovative industry to work in and this report highlights the diverse pool of talent which exists right across the industry.

“As retail jobs become higher skilled and better paid, it is vital that we continue to reach every community and to employ the best talent available.

“We must not rest on our laurels. We go further and faster on our drive to be the most inclusive industry we can be – identifying and breaking down those barriers which prevent talented individuals from getting involved. Yet, I am confident that we can deliver the change we aspire for, and I am excited to see the industry rise to the challenge.”

Association of Convenience Stores chief executive James Lowman said: “The retail sector is a champion of good working practices, offering local, secure employment that provides genuine two-sided flexibility.

“ACS is proud to have led this project which showcases the work that retailers are doing to help those who have not been given the same opportunities to succeed as others.

“These brilliant colleagues are an integral part of the retail workforce, and we hope that this report encourages more businesses to look to the under-utilised parts of society to fill vacancies and provide life-changing career opportunities.”

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