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Independent retailers report worsening retail crime crisis as confidence in police response

17 Oct 2025

A shocking 83% of independent retailers say theft has worsened over the past year, whilst the vast majority of crimes now go unreported due to lack of police response, according to ACT parent... Read more…

ACT member gains coverage in local media thanks to focus on maintaining independent cycling retail presence

14 Oct 2025

ACT member Cyclo Monster has been recognised by local media for its commitment to keeping Derby’s cycling scene independent, community-focused and thriving.
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Experts share how to make your bike last longer – and why regular care pays off

10 Oct 2025

Cycling experts have shared their top tips in a new Guardian feature revealing how simple maintenance habits can extend the life of a bike and save riders from costly repairs.
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ACT parent company Bira welcomes £5bn Pride in Place programme

29 Sep 2025

Bira has welcomed the Government's announcement of a £5 billion Pride in Place programme, saying it will provide the kind of support high street businesses need to thrive.
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Scottish bike shop to celebrate 20-year anniversary with prize draw and instore event

24 Sep 2025

An independent Scottish cycling retailer is celebrating 20 years in business this month with a prize draw and ‘celebratory cupcakes’ during an event at the shop.
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Cycling Scotland emphasises difference between legal and illegal e-bikes and praises work of E-Bike Positive campaign

18 Sep 2025

Cycling Scotland has highlighted the crucial distinction between legal and illegal e-bikes, warning that confusion risks undermining public trust in a technology that is helping thousands switch... Read more…

Barber shop proves it's a cut above the rest picking up coveted British retailers award

2 Sep 2025

A barber's shop in Northern Ireland has proved that it's a cut above the rest by picking up the inaugural Love Your High Street Award 2025, following a public vote that attracted over 2,230... Read more…

Independent retailers face Fresh challenges as UK inflation climbs to 3.8%

20 Aug 2025

ACT parent company Bira has expressed serious concern following today's announcement that UK inflation rose to 3.8% in July, higher than the expected 3.7% and marking the tenth consecutive month... Read more…

Bike industry continues to face challenges as profits and forecasts falter at Giant, Canyon and Shim

14 Aug 2025

The global bike industry remains under pressure as Shimano, Giant and Canyon all report weaker profits and subdued outlooks for 2025.
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ACT to join industry leaders at brand new cycling trade event this September

13 Aug 2025

The ACT is set to be in attendance at the inaugural Cycling Industry News Live (CIN Live) trade show, which is set to bring together industry-wide education, market insight and product showcases... Read more…

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Independent Retailers Association Survey Shows Challenging Q1 for Traders

Posted on in Business News

Many independent retailers across the UK faced a difficult start to 2024 according to a new survey by Bira, the British Independent Retailers Association and the Association of Cycle Traders (ACT)

The associations' first Heartbeat survey asked members about their trading performance in the first quarter of 2024 (January to March) compared to the previous quarter (Q4 2023) and the same period in 2023.

It also gauged confidence levels for Q2 2024 and the full year, as well as the impact of the national minimum wage (NMW) increase in April.

Bira, which works with over 6,000 independent businesses of all sizes across the UK, found that 46.5% of respondents said their Q1 2024 trading was somewhat or much worse than Q4 2023. However, over a third (35.6%) reported somewhat or much better performance versus the previous quarter.

Year-on-year, the picture was more mixed, with 35% saying Q1 2024 was somewhat or much better than Q1 2023, but 46% reporting somewhat or much worse results compared to the same period last year.

Looking ahead, confidence for Q2 2024 is relatively low, with 42.6% feeling somewhat or highly unconfident about April to June. Just 27.8% are somewhat or highly confident, while 29.7% are neutral.

Andrew Goodacre, CEO of Bira, said: "These findings highlight the challenges facing many of our independent retail members as they navigate rising costs and economic pressures. The increase to the national minimum wage in April has been a further strain, with over a third saying it has negatively impacted their business.

"Additionally, nearly a quarter have been forced to reduce staff hours or headcount as a result of the higher wage floor. However, we were encouraged that over a third of members still managed to grow their sales in Q1 2024 versus the previous year, but margins have been squeezed due to increased business costs and wage increases.

"With confidence for Q2 and the full year remaining subdued, we will continue supporting our members through these tough trading conditions. Nurturing vibrant independent retail communities is vital for strengthening local economies across Britain," he added.

The survey data also indicated that 32.4% of respondents had experienced higher-paid staff asking for pay rises following the NMW increase, while 19.6% do not employ anyone on the minimum wage.

Mr Goodacre added that with the General Election now being called for July 4, will make for an interesting few months ahead for traders across the country, but has called for all parties to have the high street focus in mind when looking at their plans for change in 2024.

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