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Independent retailers report worsening retail crime crisis as confidence in police response

17 Oct 2025

A shocking 83% of independent retailers say theft has worsened over the past year, whilst the vast majority of crimes now go unreported due to lack of police response, according to ACT parent... Read more…

ACT member gains coverage in local media thanks to focus on maintaining independent cycling retail presence

14 Oct 2025

ACT member Cyclo Monster has been recognised by local media for its commitment to keeping Derby’s cycling scene independent, community-focused and thriving.
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Experts share how to make your bike last longer – and why regular care pays off

10 Oct 2025

Cycling experts have shared their top tips in a new Guardian feature revealing how simple maintenance habits can extend the life of a bike and save riders from costly repairs.
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ACT parent company Bira welcomes £5bn Pride in Place programme

29 Sep 2025

Bira has welcomed the Government's announcement of a £5 billion Pride in Place programme, saying it will provide the kind of support high street businesses need to thrive.
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Scottish bike shop to celebrate 20-year anniversary with prize draw and instore event

24 Sep 2025

An independent Scottish cycling retailer is celebrating 20 years in business this month with a prize draw and ‘celebratory cupcakes’ during an event at the shop.
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Cycling Scotland emphasises difference between legal and illegal e-bikes and praises work of E-Bike Positive campaign

18 Sep 2025

Cycling Scotland has highlighted the crucial distinction between legal and illegal e-bikes, warning that confusion risks undermining public trust in a technology that is helping thousands switch... Read more…

Barber shop proves it's a cut above the rest picking up coveted British retailers award

2 Sep 2025

A barber's shop in Northern Ireland has proved that it's a cut above the rest by picking up the inaugural Love Your High Street Award 2025, following a public vote that attracted over 2,230... Read more…

Independent retailers face Fresh challenges as UK inflation climbs to 3.8%

20 Aug 2025

ACT parent company Bira has expressed serious concern following today's announcement that UK inflation rose to 3.8% in July, higher than the expected 3.7% and marking the tenth consecutive month... Read more…

Bike industry continues to face challenges as profits and forecasts falter at Giant, Canyon and Shim

14 Aug 2025

The global bike industry remains under pressure as Shimano, Giant and Canyon all report weaker profits and subdued outlooks for 2025.
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ACT to join industry leaders at brand new cycling trade event this September

13 Aug 2025

The ACT is set to be in attendance at the inaugural Cycling Industry News Live (CIN Live) trade show, which is set to bring together industry-wide education, market insight and product showcases... Read more…

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Independents Day message - supporting independent shops boosts local jobs and economies.

Posted on in Business News

With the annual Independents’ Day weekend coming up on July 6th and 7th, independent retailers have been reinforcing the message that supporting independent shops boosts local economies.

Independants day

Around the country shops are planning special events and promotions for Independents’ Day, making use of this year’s special campaign poster, which can be downloaded here.

For Wild Oats, Bristol's oldest independent health and wellbeing store, local reputation and being part of the community is important.

“We're well known for our customer service. That’s what really sets us apart from some of the big chains out there so, over the last 40 years, we have developed a very loyal customer base,” says Jordan Clements, Wild Oats’ Marketing Manager

But for Wild Oats, supporting local is equally important.

“We try and keep the miles that we get the products in from quite low,” continues Jordan, “so that in turn supports other local Bristol brands. It’s important for us to be at the heart of supporting local and ethical products.”

Wild Oaks are also committed members of Bira, which is supporting this year’s Independents’ Day campaign.

“Being a Bira member has been important for the business. We've leaned on Bira for a few things, from legal advice to policies relevant to the store, it's a comfort to know that we've got someone to call for extra advice or to talk things through.”

And when it comes to supporting local indie shops this Independents’ Day weekend, Jordan has a clear message for Bristol shoppers:

“Independent shops care about you. They care about the whole chain, really. They care about the suppliers, what they're getting in the shop, who they're sending it to, and making sure that you've got exactly what you need. So, we need that support. That’s why we’re getting our heads together to see how we can help make the most of Independents’ Day this year in Bristol.”

That’s a message echoed by Andy Massey, family member of a 77-year-old DIY business in Swadlincote, Derbyshire, who emphasises the critical role that supporting independent shops plays in protecting local jobs and bolstering the local economy. His great-grandfather, Reg Massey, founded the business by dispensing paint into treacle tins retrieved from the dustbin men, and it has since grown into Masseys DIY, a large 30,000 sq/ft community cornerstone.

"We are part of this community; we live and work here,” says Andy. “Our 35 staff members are local residents, so when you support us, you're supporting local families and our local economy. We pay our share of UK taxes and business rates, unlike some multinationals that benefit from unfair tax advantages and government grants. Supporting independent shops like ours ensures that local jobs stay local, and our community thrives."

Andy also highlights the value of the company’s long history:

“Having a long history as a business is wonderful. Being well-established has made us a recognised brand locally. While the older generation is familiar with our store, it’s exciting to share our rich history with newer residents in the area. It helps connect them to the community and to us.”

Masseys DIY is also a proud, long-time member of the British Independent Retailers Association (Bira). Andy Massey values this affiliation:

"We are proud to be long-standing members of the British Independent Retailers Association (BIRA). Being part of BIRA gives us a collective voice and representation alongside many other independent retailers. It provides us with valuable resources, support, and a sense of community. BIRA helps us stay informed about industry trends and changes, and it advocates on our behalf to ensure fair treatment in the marketplace. This support is crucial in helping us navigate challenges and continue to thrive as a local business. We're grateful for the solidarity and the strength that comes from being part of such a dedicated organisation."

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