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Small Business Strategy Inquiry 2025 - ACT and Bira call for members to share their voice

20 Jun 2025

The House of Commons Business and Trade Committee has asked the ACT, and its parent company Bira, to help them reach out to small business retailers across the country, for their quick input on... Read more…

Beyond the discount: Restoring integrity to the cycle supply chain

18 Jun 2025

The Association of Cycle Traders believes the time has come for greater accountability throughout our supply chain, writes ACT Director Jonathan Harrison in an article published for BikeBiz.
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Bira welcomes Wales' business rates proposals but calls for key improvements

11 Jun 2025

Bira has welcomed the Welsh Government's consultation on business rate reforms for retail shops, whilst calling for significant improvements to ensure the proposals truly support high street... Read more…

New awards launch to champion Britain's independent high street heroes

9 Jun 2025

Retailers on Britain's high streets are being encouraged to put themselves forward for the first-ever Love Your High Street Awards, designed to celebrate the small businesses that bring... Read more…

"Tectonic shift" in employment law threatens independent retailer viability, warns Bira podcast

6 Jun 2025

Independent retailers are facing a "generational" transformation of employment law that could fundamentally change how small businesses operate, according to the final episode of Bira's first... Read more…

Retailers hope warm weather and bank holidays will boost high street sales

16 May 2025

ACT parent company Bira has said that members are hopeful the warm weather, Easter weekend and upcoming bank holidays will provide a much-needed boost to high street sales.
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Economic growth surges to 0.7%, but "April reality check" looms for high street retailers

15 May 2025

UK economy delivers strongest quarterly performance in a year despite forecasts of business downturn.
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Communities come together for Local Bike Shop Day 2025 celebrations

13 May 2025

Local Bike Shop Day 2025 brought a wave of... Read more…

ACT parent company Bira welcomes Bank of England's latest interest rate cut

8 May 2025

ACT parent company Bira has welcomed the Bank of England's decision to reduce interest rates from 4.5% to 4.25%, calling it a "much-needed boost" for the retail sector, including for cycling... Read more…

ACT parent company Bira responds to Beales' "Rachel Reeves Closing Down Sale" as iconic store makes final protest

8 May 2025

ACT parent company Bira has responded to the news that the 144-year-old Beales department store is staging a "Rachel Reeves Closing Down Sale" in its final weeks of trading, with giant yellow... Read more…

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Important news about your card processing service

Posted on

Last year, ActSmart reported that HSBC Merchant Services would be changing their name to Global Payments at the start of 2013.

What's Changing?

On February 4th, our trading name is changing from HSBC Merchant Services to Global Payments and at the same time our legal name will change to GPUK LLP. This completes the journey that began in 2008 when HSBC Bank plc and Global Payments Inc. first set up what has been an incredibly successful enterprise. We subsequently became a wholly-owned subsidiary of Global Payments Inc. in 2009.

Although our name will be different, there will be no change to our people or our processes.

We will also remain HSBC Bank plc's preferred strategic partner for card processing in the UK.

How Will This Affect You?

Whilst there won't be any changes in our day-to-day relationship or telephone numbers you may use, there are some changes that we need you to make to assist with our name change.

All existing customers will soon receive a letter directly from Global Payments outlining the changes and what actions you will need to take.

About Global Payments

Global Payments are market experts with over 40 years of payment processing experience. They deliver secure, cost-effective and comprehensive Card Processing solutions that can be tailored to meet your individual business needs.

They provide solutions for all sizes of businesses and for those who want to take payments via the internet or over the phone.

 

ActSmart's market knowledge combined with significant negotiating power and long-term relationship with Global Payments enables us to to offer competitive rates to our members. Over 400 outlets are using our exclusive package with Global Payments, generating over 1 million card transactions annually, worth over £200m.

Our scheme has been tailored to specifically meet the needs of ActSmart members and means that some transactions can be completed for as little as 10.4p*.

"I am very happy to say that the ActSmart card processing scheme is still the most competitive, having looked at several recent offers by other service providers" - Nigel Hill, Sidcup Cycle Centre

To find out more click here.

The Experts Gift Cards

Boost your sales, increase your profits and retain your customers

As a Global Payments customer you also have access to The Experts Gift Cards scheme. Start your own personalised gift or loyalty card programme from just £199.

The Experts Gift Card programme has been created to enable specialist retailers to offer their customers a professionally produced electronic gift card with a low cost entry point and national recognition as an Experts Gift Card retailer.

You can have a fully functional gift card scheme within weeks and our specialist partner Card Commerce will be available to guide you through the process.

To find out more click here.

 

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