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ACS Covid-19 Impact Survey Reveals How Stores Have Adapted Since Lockdown

27 May 2020

New findings from the Association of Convenience Stores have revealed the challenges faced by retailers and colleagues since the lockdown, and the changes that they have made in store to... Read more…

ActSmart raises hundreds of pounds so far for charity via it's free subscription!

27 May 2020

Since kicking off it's charity appeal bronze subscription on the 28thof April, ActSmart has since raised hundreds to support the National Emergencies Trust!
 
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GCA shows the power of cards during lock-down with emotional film

27 May 2020

Award winning artists, and Greeting Card Association (GCA) members, Lanther Black, have written and produced a film for the GCA illustratingthe joy of receiving a card
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Non-essential retailers to reopen as early as 15 June, government says

26 May 2020

Prime Minister Boris Johnson announced in yesterday's conference that non-essential retailers will be able to reopen stores in England from June 15 as long as social distancing measures are... Read more…

IRC launches ‘We are open' online directory to promote small shops and business still open

14 May 2020

Open shops and small businesses are urged to add themselves to the new ‘We are open' interactive map
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FCA seeks legal judgement to clarify whether insurers should pay CV-19 claims made by firms

14 May 2020

More than a million businesses forced to close during the coronavirus lockdown may know whether insurers will have to pay previously rejected business interruption claims in a matter of... Read more…

Free ActSmart subscription to help businesses through Covid-19

14 May 2020

ActSmart are offering three months of FREE access to to a range of services and support with the ActSmart bronze subscription in return for a small charitable donation
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250 free-of-charge digital Out of Home campaigns offered to local businesses

13 May 2020

Free Out of Home campaigns will help local entrepreneurs across the UK to highlight how they've adapted to continue trading in the current circumstances.
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Working safely during COVID-19 in shops and branches

13 May 2020

A summary of the specific guidance for shops on working safely
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How consumer behaviour has changed among the British public in the face of COVID-19

10 May 2020

Recent research undertaken by the Institute of Customer Service displays evidence that the British public now place higher value on customer service that they did before COVID-19
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Fraud alert! Protect your business

Posted on in Cycles News

 Cifas UK, the UK's largest fraud prevention organisation has informed us about a fraud trend that could impact your business.

Fraudsters are attempting to pay for goods using a debit card, as they enter the PIN into the card machine it causes an alert that asks the sales assistant to call for authorisation. Fraudsters are telling the sales assistant that this has happened before and are offering to call for authorisation. The fraudster then pretends to call the number and gives the sales assistant a number. When the sales assistant enters this number into the card machine it will appear to authorise the transaction, this is because any number entered into the machine will appear to authorise the transaction.
The fraudster can then leave the store with the goods, receipt and warranty, without paying for them.

What to do if you have a suspicion?

If you are suspicious at any time throughout or after the purchase, please contact Action Fraud on 0300 123 2040 or actionfraud.police.uk to report the fraud

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