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IRC launches ‘We are open' online directory to promote small shops and business still open

14 May 2020

Open shops and small businesses are urged to add themselves to the new ‘We are open' interactive map
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FCA seeks legal judgement to clarify whether insurers should pay CV-19 claims made by firms

14 May 2020

More than a million businesses forced to close during the coronavirus lockdown may know whether insurers will have to pay previously rejected business interruption claims in a matter of... Read more…

Free ActSmart subscription to help businesses through Covid-19

14 May 2020

ActSmart are offering three months of FREE access to to a range of services and support with the ActSmart bronze subscription in return for a small charitable donation
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250 free-of-charge digital Out of Home campaigns offered to local businesses

13 May 2020

Free Out of Home campaigns will help local entrepreneurs across the UK to highlight how they've adapted to continue trading in the current circumstances.
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Working safely during COVID-19 in shops and branches

13 May 2020

A summary of the specific guidance for shops on working safely
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How consumer behaviour has changed among the British public in the face of COVID-19

10 May 2020

Recent research undertaken by the Institute of Customer Service displays evidence that the British public now place higher value on customer service that they did before COVID-19
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Government will deliver a "tapered" end to furlough scheme

5 May 2020

Chancellor Rishi Sunak has promised there will be no "cliff-edge" cut-off to the government's job retention scheme to support workers through the coronavirus pandemic.
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Coronavirus Testing available for shop workers

30 Apr 2020

The Government has extended COVID-19 testing to essential workers with symptoms and people who live with essential workers and have symptoms. This includes anyone with symptoms whose work cannot... Read more…

Best practice on offering and processing ‘card not present' payments

23 Apr 2020

This guidance is designed to inform retailers about best practice on offering and processing ‘card not present' payments during the Covid-19 outbreak.
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Get ready to make your claim under the Coronavirus Job Retention Scheme today!

20 Apr 2020

As of today employers can make a claim through the Job Retention Scheme if they have put their employees on temporary leave (furlough) because of the coronavirus (COVID-19) outbreak.
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Coronavirus Testing available for shop workers

Posted on in Business News, Cycles News, Political News

The Government has extended COVID-19 testing to essential workers with symptoms and people who live with essential workers and have symptoms. This includes anyone with symptoms whose work cannot be done from home including shop workers.

Employers can register their staff through a digital employer portal by emailing portalservicedesk@dhsc.gov.uk.

Employees are also able to self-register through a separate employee portal.

The government has confirmed there are two ways that essential workers can obtain COVID-19 tests:

Employer Referral

Employers can use the employer referral portal to refer essential workers who are self-isolating either because they or members(s) of their household have COVID-19 symptoms, for testing.

Employers will be able to upload the full list of names and contact details of self-isolating essential workers.
If referred through this portal, essential workers will receive a text message with a unique invitation code to book a test for themselves (if symptomatic) or their symptomatic household member(s) at a regional testing site.

To obtain a login to the portal, employers should email portalservicedesk@dhsc.gov.uk with two email addresses that will be primarily be used to load essential worker contact details. Once employer details have been verified, two login credentials will be issued for the employer referral portal.

Self-Referral

  • Essential workers who are self-isolating can book a test directly.
  • Two testing processes will be available. These include a regional test site drive-through appointment or a home test kit.
  • The government has developed guidance on the self-referral process here. Essential workers can book a test directly by clicking here. Please note that the self-referral portal currently states that applications are closed.

Please note that this testing process only applies to England. Scotland, Wales and Northern Ireland may have they're only processes. We are currently working with devolved administrations so we can communicate the details of their processes to retailers.

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