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Buy Now Pay Later providers cause concern across UK as debt rises

6 Aug 2020

Increased scrutiny is being placed upon the UK's growing use of Buy Now Pay Later services
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ActSmart raises hundreds of pounds for the National Emergencies Trust

5 Aug 2020

The free ActSmart subscription offer was taken up by a large number of businesses across the UK, helping to raise hundreds of pounds for a great cause
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Customer experience placed at the height of importance by brands post-lockdown

5 Aug 2020

The brands currently bossing customer experience and the six key pillars to drive your business in the right direction

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Local Bike Shop Day the perfect time to target Back To Work & Back To School cyclists

5 Aug 2020

Organisers say Local Bike Shop Day provides a perfect vehicle for cycle shops to encourage local residents to resurrect their own as well as their children's bikes, or upgrade or buy new if... Read more…

Fix Your Bike Voucher Scheme now available to customers

28 Jul 2020

The first batch of bike repair vouchers worth £50 have been released to the public in a pilot scheme to encourage thousands of people get back into cycling
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Indie Retail and partners offer free job advertisement to retail sector

28 Jul 2020

To help with recruitment in the retail sector during these extremely challenging times, Indie Retail are offering free job listings across anarray of platforms in a bid to unite employers... Read more…

Last chance to sign up for the ACT free bronze subscription

27 Jul 2020

This is the last week to sign up for the ACT's charity appeal bronze subscription raising money for the National Emergencies Trust (NET)!
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#BikeIsBest launches public petition to support cycling infrastructure

23 Jul 2020

#BikeIsBest is calling on the UK public to sign and share thepetition, make your voice heard and help to show local authorities there's significant unmet demand for safe cycling... Read more…

HM Treasury fundamental review of business rates: call for evidence

21 Jul 2020

This call for evidence seeks views on how the business rates system currently works, issues to be addressed, ideas for change and a number of alternative taxes.
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Inquiry launched examining how high streets can survive the economic and social effects of Covid-19

21 Jul 2020

The Housing, Communities and Local Government Committee has announced a new inquiry to examine how high streets can survive the economic and social consequences of Covid-19.
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Best Small Shops names Rides on Air as a COVID-19 Innovator

Posted on in Business News, Cycles News

In the second of our ‘Meet the InRides on Airnovators' series, exploring independent retailers that have excelled during the Covid crisis, we spoke with Paul Lynn, Director of cycle shop, Rides on Air.

"We had to completely review our stock levels and ordering model, knowing that three to four months down the road we may experience big delays with bikes and general stock. Because we took a proactive approach, throughout lockdown we have had a steady amount of orders from a number of regions across the UK, thanks to a healthy stock of bikes and accessories.

"This move required a significant financial commitment at a time of great uncertainty. We recognised an early spike in eBikes so took the decision to invest in a large variety of stock which has seen our sales on eBikes increase four-fold in six months on the total volume for last year."

The Rides on Air team has collaborated with other independent cycle shops to fulfil orders, Paul adds: "We have relationships with a small group of other stores who we worked closely together with, in moving stock overnight to meet customer demand and have directed customers to each others' stores which had the model/size they were after in stock.

"The announcement of lockdown was a shock, something I never considered would happen in my lifetime. Combine this with the initial difficulty of closing our business when we were looking forward to a summer of growth - and we found ourselves in a daunting situation. But, we picked ourselves up and started our plans to cater for change!

"Keeping employees and customers safe has been an integral part of this, from changing the shop's layout and providing staff with their own phones to delivering bikes to customers who are isolating, there a number of practices that we will be maintaining for the rest of 2020 at the very least."

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