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Are you prepared for changes to SCA legislation? Take the survey now

22 Oct 2020

Help us understand your knowledge and preparedness for SCA by completing the following anonymous survey before 27th October
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Best Small Shops competition shortlisted shops feature on Sky News

21 Oct 2020

Earlier today Pennine Cycles, Sound Records Stroud and Nourish Zero Waste appeared on Sky News' Ian King show in support of today's Best Small Shops Competition 2020 shortlist announcement!... Read more…

Best Small Shops competition 2020 announces extended shortlist of 30 shops!

21 Oct 2020

Due to the high number of excellent quality entrants this year there has been a total of 30 shops announced in the running to be named Winner, Runner Up or Most Innovative Business During... Read more…

ACT re-structures for future retail

20 Oct 2020

The ACT has restructured to be bigger, better and more value for money
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Safety will be number one factor among shoppers this Christmas according to Maybe* report

19 Oct 2020

Maybe* has gathered 14,000 answers from across the UK to understand what shoppers want from retail over Christmas 2020
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How Local Bike Shop Day boosted social media success with Maybe*

8 Oct 2020

Maybe* is an engagement and insight platform that helps businesses to deliver exceptional social media experiences that deliver business results
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Regulatory timescales changed for Strong Customer Authentication (SCA)

7 Oct 2020

Global Payments have provided an update on Strong Customer Authentication, and as the payments industry continues to prepare withinthe current climate, the regulatory timescales have now... Read more…

Single-Use Plastics Ban Takes Effect in England

5 Oct 2020

The single-use plastics ban has now come into effect in England as part of Government's 25 Year Environment Plan.
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Businesses with a credit rating drop since COVID-19 can now make a claim to their insurers

30 Sep 2020

There is an official form you can send to your credit company to claim back for your dropped credit score
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Download the Indie Retail face covering poster to inform customers and staff of the new law

25 Sep 2020

It is now compulsory for all retail workers in England to wear face masks from today, Indie Retail has created a Face Covering Poster for shops to display outside to inform customers and... Read more…

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Download the Indie Retail face covering poster to inform customers and staff of the new law

Posted on in Business News

It is now compulsory for all retail workers in England to wear face masks from today.

As detailed in the below guidance, colleagues are not required to use a face covering where there is a physical barrier, such as a Perspex screen, between the colleague and customers:

Face coverings must be worn by retail, leisure and hospitality staff working in indoor areas which are open to the public and where they are likely to come into contact with a member of the public, for example shops, supermarkets and restaurants. If these businesses have taken steps in line with HSE guidance for Covid-19 Secure workplaces to create a physical barrier between workers and members of the public then staff behind the barrier will not be required to wear a face covering.

Colleagues are also exempt when they are not in a customer facing environment (e.g. stock room), if they have a hidden disability or another health condition, or if they are with someone who relies on lip reading to communicate with them.

For further information please see the government website here.

Indie Retail has created a Face Covering Poster for shops to display outside to inform customers and staff of the new law.

Download the Indie Retail Face Covering Poster now

 

Additional Resources

To help independent retailers Indie Retail recently teamed up with The Behaviours Agency to create a selection of Covid-19 Behavioural-led retail posters specifically designed to adhere to Government and BRC guidelines.

Intended to help keep customers and employees safe and well in a retail environment, they inform them of:

  • the steps being taken to meet the Government's guidance
  • the expectations of customers and employees to ensure the Government's guidance is met.

To download, simply click on any of the posters below:

 

COVID-19 Indie Retail Think Distance Think Cow COVID-19 Indie Retail Think Shop Alone  COVID-19 Indie Retail Thinking Of You
COVID-19 Indie Retail Think Clean  COVID-19 Indie Retail Think Contactless COVID-19 Indie Retail Thank You For Thinking
     

 

 

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