Search News

Results: 1-10 of 390


Scottish Election Party Manifesto Briefings

23 Apr 2021

A summary of what each party's manifesto will mean for small shops ahead of the Scottish Parliamentary elections on 6th May.
Read more…

How Aldi's social media is rallying customers against competitors

22 Apr 2021

Maybe* investigate how Aldi used their #freecuthbert campaign to drive social media engagement and brand sentiment.
Read more…

400 shopworkers abused everyday as customers urged to "Shopkind"

22 Apr 2021

Members of the IRC and wider retail industry comes together to tackle verbal and physical abuse against shopworkers  


Read more…

Social media tips from indie businesses who have successfully diversified their proposition

14 Apr 2021

Maybe* take a look at how two independent businesses have used social media tactics to drive their businesses forwards.
Read more…

High street footfall rises 174% in England & Wales post-lockdown

14 Apr 2021

High streets across England and Wales have witnessed an immediate comeback in footfall as non-essential retailers reopened on Monday for the first time in over three months.
Read more…

New 18 million Bikeability funding coincides with Local Bike Shop Day aims

13 Apr 2021

The DfT has announced £18 million for Bikeability cycling proficiency training scheme, which fits in well with Local Bike Shop Day's aims of encouraging children to cycle back to schoolRead more…

'Optimism is in the air' according to BRC Economic Briefing Report

8 Apr 2021

The latest UK economic data has been significantly better than expected; check out key insights from the new research.
Read more…

Leading industry bodies warn that plan for vacant shop-to-residential conversions will not save our high streets

7 Apr 2021

Despite warnings from leading industry bodies the MHCLG have now confirmed that the simplified planning process for retail to residential conversions will be going ahead
Read more…

How to grow your independent business using new social media techniques

7 Apr 2021

Maybe* take a look at how two independent businesses have used social media tactics to drive their businesses forwards.
Read more…

Minimum wage rises for two million workers

1 Apr 2021

The National Living Wage will rise 2.2% to £8.91, the equivalent of more than £345 a year for a full-time employee. Increased cash incentives for employers to hire new apprentices... Read more…

Back to news menu

ACS 2021 Crime Report now available

Posted on in Business News, Cycles News

IRC member ACS (the Association of Convenience Stores) has now launched their Crime Report 2021 which is available here. The report found that retail crime has a huge economic impact on local shops, costing £142 million, but also a direct impact on people working in shops from violence and verbal abuse.

The report estimates there were over 40,000 incidents of violence and threats in the sector in the last year. 89% of store colleagues experienced verbal abuse; there were over 1.2million incidents with retailers estimating that 21% of these were hate motivated.

The sector has seen over 1.1million incidents of theft in the last year. Retailers attribute 63% of shop thefts to repeat offenders, with the majority of these motivated by a drug or alcohol addiction. Encountering shop thieves is now followed by customers not following covid guidelines and enforcing age-restrictions as top trigger for violence; duties that shopworkers are required by law to enforce.

The report highlights the significant investments convenience retailers are making to protect their colleagues and customers, spending on average, £3,724 per store on CCTV, security staff and other features to reduce crime and prevent violence.

ACS will use the report to communicate the need for action on retail crime with government officials and parliamentarians, as they continue to call for tougher penalties for assaults on retail workers. The Crime Report also provides evidence for much needed action from Police and Crime Commissioners to prioritise retail crime in their Police and Crime Plans, providing a better response at local level.

Alongside the Crime Report, ACS have also published their Crime Guidance 2021. The guidance includes advice for retailers on how to report violent crime, managing workplace safety, scams and fraud, and information on the ShopKind campaign. The Crime Guidance is available here.

Back to news menu

Useful links

If you have any other queries please contact us.