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Workshop announced for impending export VAT rules impacting B2C Trading

13 May 2021

The EU's incoming One Stop Shop (OSS) VAT return for e-commerce aims to simplify VAT obligations for companies carrying out cross-border sales of goods and services (mainly online) to... Read more…

Businesses offering retail finance can now save hundreds of pounds per year with ActSmart's new initiative

13 May 2021

ActSmart members will be able to save time and money when offering retail finance with the new Retail Finance Appointed Representative initiative
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ActSmart partners with Maybe* to help retailers find social media success

13 May 2021

ActSmart are partnering with the social media management platform Maybe* in a bid to get more cycling retailers up-to-date in the world of social media
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Take the Which? Cash Friendly Pledge

13 May 2021

The Which? Cash Friendly Pledge is a public commitment to show customers that your stores accept cash payments

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Single-Use Plastic Carrier Bag Charge Increase

13 May 2021

From 21st May in England, the minimum charge for plastic bags will increase from 5p to 10p per bag, and will be applicable to all businesses regardless of size.

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ACT and ActSmart to meet with business minister Paul Scully to discuss high street initiatives

13 May 2021

On Wednesday 19th May the ACT, along with other key members of the IRC, will be partaking in a meeting with government officials in regard to the wellbeing of the high street
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Register now for APPGCW virtual meeting to discuss how to make active travel safer

12 May 2021

The All Party Parliamentary Group for Cycling & Walking (APPGCW) virtual meeting takes place on the 14th of May with the subject ''How to make active travel safer - improving safety audits and... Read more…

Best Small Shops nominee Pennine Cycles once again commended with award

7 May 2021

Pennine Cycles, shortlisted last year for two awards in the Best Small Shops competition, have now been nominated in the BikeBiz Awards

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Government Supports Amendment to Introduce Cashback Without Purchase

5 May 2021

The Government has agreed an amendment to the Financial Services Bill which will enable shops to offer cashback to customers without making a purchase.
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Free Whitepaper: How the retail sector can survive and thrive post-pandemic

29 Apr 2021

Armed with research data from Maybe*, a panel of retail industry expertshave collaborated to create this whitepaper with one goal - to help businesses thrive in this new era of uncertainty.... Read more…

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400 shopworkers abused everyday as customers urged to "Shopkind"

Posted on in Business News, Brands & Products News, Cycles News, Creative News, Outdoor News

  • 1.2 million incidents of verbal abuse and 40,000 incidents of violence against shopworkers in the last year
  • 65% of shopworkers have experienced Covid-related threats with 400 abused every day

40,00Shopkind0 shopworkers were victims of violence in the last year according to a 2021 Crime Report from the Association of Convenience Stores (ACS).

ACS are a member of the Independent Retailers Confederation (IRC), a well-established organisation representing c.100,000 independent retailers throughout the UK. 

The Crime Report comes as the UK's biggest retailers, the Home Office and independent charity Crimestoppers have today rallied together and launched a new campaign urging the public to ShopKind after the reopening of non-essential stores and shops across the country.

The #ShopKind campaign urges the public to be mindful of shopworkers' essential role in supporting people during these difficult times and emphasises that we should all treat workers and other customers with respect, kindness and gratitude.

The Home Office backed campaign is supported by major high street names as well as the nation's independent shopkeepers, and the shopworkers Union USDAW. Over 100 retailers, local authorities and police representatives are supporting the campaign. The ShopKind campaign will be visible across high streets and social media from today.

Abuse and violence towards shopworkers is a bigger problem than many people might think, with at least 400 shopworkers abused every day according to the British Retail Consortium.

The 2021 Crime Report, shows that over the past year there have been over 1.2million incidents of verbal abuse, and around 40,000 incidents of violence against people working in convenience stores. Of these, more than a quarter involved a weapon, such as a knife, hammer, axe, or syringe.

Two-thirds of retailers (65%) have experienced Covid-related threats, with the most common causes of abuse being: reminding customers to wear face coverings, reminding customers of social distancing measures and queueing outside stores.

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