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Shortlist for Independent Bookshop of the Year 2024 revealed.

4 Mar 2024

The British Book Awards has announced its shortlist for Independent Bookshop of the Year. 
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Local Bike Shop Day 2024 confirmed for Saturday May 4th.

4 Mar 2024

The ACT is happy to confirm the date for Local Bike Shop Day 2024 as Saturday 4 May, the weekend of the early May Bank Holiday.
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New research reveals the best cities in the UK for independent retailers.

4 Mar 2024

Research by global fintech company SumUp has revealed the best cities in the UK for independent businesses.
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Rising costs continue to impact hair and beauty sector

21 Feb 2024

The latest quarterly State of the Industry survey from the National Hair & Beauty Federation (NHBF) shows that the recovery of the sector was slow and steady through 2023 and into January... Read more…

UK votes for its favourite pun-based shop name

21 Feb 2024

The UK has voted for its favourite pun-based shop name, and 'Sew It Seams' - a clothing alteration store in Belfast - has been awarded the top spot. 
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Town centre shops praise council for initiatives

21 Feb 2024

Businesses in the Devon town of Ottery St Mary have praised their local council for initiatives designed to help support them and boost trade.
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Three UK indie coffee shops named among the most popular in the world.

19 Feb 2024

A new ranking of the most popular independent coffee shops in the world has put three UK cafes in the top 10.
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Age-friendly businesses could revitalise Britain's high streets.

19 Feb 2024

Older people could be the financial shot in the arm needed for Britain’s high street, according to research commissioned by the University of Stirling. 
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Rural shops more important than ever, new report shows.

8 Feb 2024

The ACS (the Association of Convenience Stores) has celebrated the crucial role that rural shops play in thousands of communities across the UK in its 2024 Rural Shop Report.
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Study reveals Apple Pay and contactless payments have overtaken cash payments as favourite ways to pay in-store.

8 Feb 2024

New research reveals that Apple Pay and contactless payments have overtaken cash payments by a landslide as our favourite ways to pay in-store.
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Friendliest high-street businesses include hairdressers and coffee shops, reports new study

Posted on in Business News

More than half of Britons (55%) say they have received helpful life advice from a local small business owner, new research reports.

Hairdresser

As reported by the Daily Mirror, more than a third (35%) of consumers who frequent their local high street said they would count at least one independent business owner as a friend, with hairdressers coming top of the list. Coffee shops, newsagents, butchers, and the local pub, are also considered some of the friendliest small businesses on the high street.

The survey of 2,000 adults also found that half feel they can speak about personal matters with high-street business owners, with a fifth (21%) even saying they are trusting these shop owners more than their partner.

But conversations with high-street businesses have changed a lot over the past year, with 36% talking more about energy prices than before the recent crisis and 22% having these discussions with local firms at least once a week.

Rising costs (40%) and soaring energy prices (40%) come up in conversation more frequently than holiday plans (37%), nights out (9%), and relationship woes (7%).

A further 30% said they had never discussed energy with local business owners before the cost-of-living crisis but now it’s the topic they discuss the most.

Victoria Bacon, director of Smart Energy GB, which commissioned the research, said: “We know how important local businesses are to communities up and down the country, and that the energy crisis is affecting them, as well as households.

“Even small things can save a company money in the long run – whether it’s turning off appliances at the wall when they’re not in use, or getting a smart meter installed for your business.”

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