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Bira cautiously welcomes new crime and policing bill to tackle retail crime across high street businesses

26 Feb 2025

ACT parent company Bira has cautiously welcomed Labour's Crime and Policing Bill but is calling for urgent action and immediate funding to address the surge in retail crime affecting independent... Read more…

Bira warns of 'troubled times ahead' despite interest rate cut

7 Feb 2025

ACT parent company Bira has warned that retailers across Britain face troubled times ahead despite today's Bank of England interest rate cut to 4.5%, as the Bank halves its growth forecast for... Read more…

Free webinar exclusive to ACT members on employment law compliance

4 Feb 2025

The ACT and legal partner WorkNest are hosting an exclusive webinar on how to remain compliant with employment law while making necessary business changes.
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ACT parent company Bira urges Government action as December sales disappoint

23 Jan 2025

ACT parent company Bira is calling for urgent government intervention following disappointing December retail figures, which show sales volumes fell by 0.3% following a modest 0.1% rise in... Read more…

ACT announces new partnership with legal specialists WorkNest

17 Jan 2025

The ACT has teamed up with employment law, HR, and health and safety experts WorkNest as the association's new legal partner.
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Bira comments after BRC release Sensormatic IQ Footfall Monitor Report for December

9 Jan 2025

ACT parent company Bira has warned that disappointing footfall figures for December show mounting pressures on independent retailers, with concerning implications for 2025 as business costs... Read more…

2024 year in review: A message from ACT Director Jonathan Harrison

18 Dec 2024

Director of the ACT Jonathan Harrison has praised the "resilience and adaptability" of the ACT and its members in an end of year message.
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Practical steps to prevent credit card and payment fraud as an independent cycling retailer

4 Dec 2024

As credit card fraud becomes increasingly sophisticated, taking these steps could help you stay ahead of the fraudsters…
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Scottish retailers call for urgent business rates support as gap widens with rest of UK

29 Nov 2024

Scottish independent retailers, including those in the cycling sector, are urging the Scottish Government to provide crucial business rates relief in its upcoming budget, as the disparity in... Read more…

Bira and ACT welcome new House of Lords report on high street regeneration

28 Nov 2024

Independent retailers back call for local leadership and simplified funding.
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The Maybe* 2020 Retail Report investigating what shoppers want

Posted on in Business News, Cycles News

Woman shoppingTo gauge the intentions of the British public, Maybe* has gathered 20,000 answers from regions across the UK to understand if and when they'll return to the shops, and what their concerns are when they do.

Statistics gathered include:

  • 90% of people surveyed plan to return to High Street shops
  • 47% of shoppers are nervous about returning to the High Street
  • 45% say they plan to shop less than they did before COVID-19
  • On the positive side, 43% say they plan to shop the same amount on the High Street as they did before COVID-19, and 7.5% say they plan to shop more than they did before!

The report also details the measures that shoppers expect to see retailers introduce in order for them to return through their doors.

Polly Barnfield, OBE, CEO of Maybe* encouraged retailers to read the report by saying "Retailers and Placemakers need be aware of what is making consumers nervous so they know what are the key factors to improve their shopping experience and how to reassure shoppers that they will be safe.

This reports helps reveal the attitudes people have towards returning to the shops but also, the pro-active action that can be taken to get more people back sooner.

We believe that it is vital that Retailers and Placemakers know what shoppers expect and how their concerns are shifting.

That's why Maybe* is delivering this ongoing research, so everyone knows what shoppers want in the 'new- normal' world we find ourselves in"

The results of all UK regions were collected via a series of Facebook posts connected to a Facebook Messenger chatbot. The survey will be re-run regularly.

If there's a question you would like to see added, please join the new Facebook Group.

Download Retail 2020: What shoppers want now.

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