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New research reveals the best cities in the UK for independent retailers.

4 Mar 2024

Research by global fintech company SumUp has revealed the best cities in the UK for independent businesses.
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Rising costs continue to impact hair and beauty sector

21 Feb 2024

The latest quarterly State of the Industry survey from the National Hair & Beauty Federation (NHBF) shows that the recovery of the sector was slow and steady through 2023 and into January... Read more…

UK votes for its favourite pun-based shop name

21 Feb 2024

The UK has voted for its favourite pun-based shop name, and 'Sew It Seams' - a clothing alteration store in Belfast - has been awarded the top spot. 
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Town centre shops praise council for initiatives

21 Feb 2024

Businesses in the Devon town of Ottery St Mary have praised their local council for initiatives designed to help support them and boost trade.
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Three UK indie coffee shops named among the most popular in the world.

19 Feb 2024

A new ranking of the most popular independent coffee shops in the world has put three UK cafes in the top 10.
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Age-friendly businesses could revitalise Britain's high streets.

19 Feb 2024

Older people could be the financial shot in the arm needed for Britain’s high street, according to research commissioned by the University of Stirling. 
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Rural shops more important than ever, new report shows.

8 Feb 2024

The ACS (the Association of Convenience Stores) has celebrated the crucial role that rural shops play in thousands of communities across the UK in its 2024 Rural Shop Report.
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Study reveals Apple Pay and contactless payments have overtaken cash payments as favourite ways to pay in-store.

8 Feb 2024

New research reveals that Apple Pay and contactless payments have overtaken cash payments by a landslide as our favourite ways to pay in-store.
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Fed expresses alarm at ‘runaway’ shoplifting incidents.

5 Feb 2024

The Federation of Independent Retailers (the Fed) has expressed alarm at new figures that show shoplifting at its highest level in 20 years.
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Hunstanton deli launches new West Norfolk food and drink festival.

5 Feb 2024

A brand-new festival is being launched next month is “all about community and breathing life into the High Street”, according to Mark Kacary, managing director of The Norfolk Deli in... Read more…

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Government Response Call for Evidence on Violence and Abuse towards shop staff

Posted on in Business News, Cycles News

The Government has now published its response to the Call for Evidence on Violence and Abuse towards shop staff which closed in June 2019. Members of the Independent Retailers Confederation (IRC) responded to the call for evidence calling for tougher penalties for those who attack shop workers, action on the root causes of offending and police response.

The call for evidence received 800 main responses:

  • The majority of respondents believed violence and abuse toward shop staff has increased in recent years
  • A significant number of respondents said they did not report incidents to the police
  • The principal issue for many was the need to create a new offence, but this was not the only issue raised

The Government response states that it "does not consider that the case is yet made out for a change in the law" to create a new offence of assaulting a shopworker. The Government considers the existing legislation that can be applied to incidents of violence and abuse to be sufficient and that under-reporting requires more urgent action.

To address the issues raised in the call for evidence the Government will aim to:

  • deepen its understanding and address the drivers of violence and assault against shop workers
  • send a clear message that such crimes are not tolerated and should be recorded whenever and wherever they take place
  • provide effective support to those shop workers who are the victims of violence and abuse

The Home Office have committed to working through the National Retail Crime Steering Group (NRSCG) with four dedicated task and finish groups. IRC member ACS is a member of the NRCSG and is involved in the groups. The groups will: develop communications for employees and employers to make clear that violence and abuse is not tolerated; develop a best practice guide for reporting crimes; look at barriers to effective data sharing between businesses and the police to ensure that information can be used to better understand the problem and look at how to better provide support to victims.

New action being pursued by the Government includes writing to Police and Crime Commissioners to set out that the theft of goods valued up to £200 from a shop should be prosecuted as a criminal offence and should not constrain the ability of the police to arrest or prosecute someone in the way they feel is most appropriate. The Government also intends to publish a White Paper ahead of the sentencing legislation announced at Queen's Speech, that will include proposals for tougher community sentences.

 

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