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Just a Card Indie Week is here and it's not too late to get involved!

25 Nov 2021

An antidote to the fast-purchase culture of Black Friday, Just a Card – Indie Week is your chance to shine, your opportunity to celebrate and share your work, stories and communities,... Read more…

How fraudsters are exploiting customers using popular BNPL service providers

23 Nov 2021

Improperly regulatedBuy Now Pay Later services aren't just growing in popularity among consumers, they're also proving to be a hit with criminals.
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Download the ShopKind Christmas assets now

22 Nov 2021

All retailers are encouraged to download the print and social media ShopKind campaign materials and use them in stores.
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Still have Fix Your Bike vouchers to redeem? Let the DfT know

22 Nov 2021

The deadline for completing all repairs as part of the Fix Your Bike scheme has now passed but it's not too late to ask for an extension.

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Save the date Just a Card Indie Week 2021 22-26 November

18 Nov 2021

An antidote to the fast-purchase culture of Black Friday, Just a Card – Indie Week is your chance to shine, your opportunity to celebrate and share your work, stories and communities,... Read more…

New service brings ACT members up to 20% off IT equipment and free access to tech advice

18 Nov 2021

Technologyhas important effects on business operations. The ACT has partnered withDell to assist businesses in attaining quality up-to-date IT equipment and access specialist advice to... Read more…

Scotland commits to transport decarbonisation

15 Nov 2021

The ScottishGovernment has signed an international pledge as part of the COP26 conference, committing to accelerate the transition to 100% zero emission vehicles.
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Scotland to ban single use plastics from June 2022

15 Nov 2021

The Scottish Government has laid legislation to introduce a ban on certain single use plastic items from 1st June 2022.
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Consultation launched to bring BNPL providers under regulation

11 Nov 2021

As trendy Buy Now Pay Later (BNPL) services continue to grow in popularity across the UK, a charity has warned that using these non-regulated services can be like "slipping into quicksand".... Read more…

Take part in Road Safety Week 2021

4 Nov 2021

The ACT is a supporting organisation of Road Safety Week 2021 to represent the cycling industry and encourage road safety for all who usethem.
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Beware of an increase in fraud; here's what to look out for...

Posted on in Business News, Cycles News

Members across the Independent Retailers Confederation (IRC) have reported an increase in scam emails and fraud attempts experienced by retailers.

Spotting suspicious messages

Spotting scam messages and phone calls is becoming increasingly difficult. Many scams will even fool the experts. However, there are some tricks that criminals will use to try and get you to respond without thinking. Things to look out for are:

  • Authority - Is the message claiming to be from someone official? For example, your bank, doctor, a solicitor, or a government department. Criminals often pretend to be important people or organisations to trick you into doing what they want.
  • Urgency - Are you told you have a limited time to respond (such as 'within 24 hours' or 'immediately')? Criminals often threaten you with fines or other negative consequences.
  • Emotion - Does the message make you panic, fearful, hopeful or curious? Criminals often use threatening language, make false claims of support, or tease you into wanting to find out more.
  • Scarcity - Is the message offering something in short supply, like concert tickets, money or a cure for medical conditions? Fear of missing out on a good deal or opportunity can make you respond quickly.
  • Current events - Are you expecting to see a message like this? Criminals often exploit current news stories, big events or specific times of year (like tax reporting) to make their scam seem more relevant to you.

ACT and ActSmart partner Global Payments have provided a couple of handy guides that aim to provide you with some popular hints and tips for identifying potential fraud to help you protect your business. Click on the buttons below to download each guide.

COMMON FRAUDS AND WHAT TO LOOK OUT FOR  

HINTS AND TIPS FOR PROTECTING YOUR BUSINESS AGAINST FRAUD

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