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Just a Card Indie Week is here and it's not too late to get involved!

25 Nov 2021

An antidote to the fast-purchase culture of Black Friday, Just a Card – Indie Week is your chance to shine, your opportunity to celebrate and share your work, stories and communities,... Read more…

How fraudsters are exploiting customers using popular BNPL service providers

23 Nov 2021

Improperly regulatedBuy Now Pay Later services aren't just growing in popularity among consumers, they're also proving to be a hit with criminals.
Read more…

Download the ShopKind Christmas assets now

22 Nov 2021

All retailers are encouraged to download the print and social media ShopKind campaign materials and use them in stores.
Read more…

Still have Fix Your Bike vouchers to redeem? Let the DfT know

22 Nov 2021

The deadline for completing all repairs as part of the Fix Your Bike scheme has now passed but it's not too late to ask for an extension.

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Save the date Just a Card Indie Week 2021 22-26 November

18 Nov 2021

An antidote to the fast-purchase culture of Black Friday, Just a Card – Indie Week is your chance to shine, your opportunity to celebrate and share your work, stories and communities,... Read more…

New service brings ACT members up to 20% off IT equipment and free access to tech advice

18 Nov 2021

Technologyhas important effects on business operations. The ACT has partnered withDell to assist businesses in attaining quality up-to-date IT equipment and access specialist advice to... Read more…

Scotland commits to transport decarbonisation

15 Nov 2021

The ScottishGovernment has signed an international pledge as part of the COP26 conference, committing to accelerate the transition to 100% zero emission vehicles.
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Scotland to ban single use plastics from June 2022

15 Nov 2021

The Scottish Government has laid legislation to introduce a ban on certain single use plastic items from 1st June 2022.
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Consultation launched to bring BNPL providers under regulation

11 Nov 2021

As trendy Buy Now Pay Later (BNPL) services continue to grow in popularity across the UK, a charity has warned that using these non-regulated services can be like "slipping into quicksand".... Read more…

Take part in Road Safety Week 2021

4 Nov 2021

The ACT is a supporting organisation of Road Safety Week 2021 to represent the cycling industry and encourage road safety for all who usethem.
Read more…

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Contactless Payments Increase to 100 on Friday 15th October 2021

Posted on in Business News, Brands & Products News, Cycles News, Political News

According credit-cardto UK Finance, 'The new £100 limit is designed to balance security, convenience and consumer demand. The higher limit will mean you can now use your contactless card to pay for more expensive purchases such as your weekly shop or a tank of petrol.'

What you need to know:

  • The update will be rolled out from Friday 15th October 2021, but the process will happen gradually across all terminals in the UK.
  • Consumers can still opt to pay using chip & PIN or use a mobile wallet such as Apple Pay or Google Pay to authenticate the transaction.
  • If a purchase costs more than £45 and the machine has not yet been updated to accept £100 transactions, then contactless card payments will not be an available option.

Stay up to date with all information regarding contactless limits and payments with the UK Finance Guide for Retailers. Below are some FAQs from UK Finance.

How do I know if my contactless transaction was successful?

When you present your card you will typically hear a beep, this indicates that your card has been recognised by the terminal. In order to confirm that the payment has been successful, please follow the instructions on the card reader.

Why is the new limit £100?

The new £100 limit is designed to balance security, convenience and consumer demand. The higher limit will mean you can now use your contactless card to pay for more expensive purchases such as your weekly shop or a tank of petrol. It aims to provide consumers with greater choice, depending on their circumstances and needs. You may wish to pay using contactless for amounts exceeding £45, or alternatively, you can opt to pay using chip & PIN, or use a mobile wallet such as Apple Pay, or Google Pay to authenticate the transaction.

How will the limit change work?

The software on card payment machines will be updated to accept the new £100 limit. The software will be rolled out from 15 October 2021 but with hundreds of thousands of terminals in the UK, the updating process will happen gradually. If a purchase costs more than £45 and the machine has not yet been updated to accept £100 transactions, then contactless card payments will not be an available option. There are alternative ways to pay, for example through Chip & PIN, cash and mobile payments like Apple Pay or Google Pay.

Do I have to use contactless for higher amounts?

No, the change is aimed at providing people with additional choices when they pay. You are still able to use a chip & PIN or a mobile wallet such as Apple Pay or Google Pay.

What happens if I lose my card, am I liable for any fraudulent payments?

No, you are fully protected against unauthorised card fraud, so you will get all of your money back. Every card has an in-built security check which means from time to time you have to enter your PIN to verify that you are the genuine cardholder. However, if you lose your card or think it might have been stolen, then you should contact your bank straight away. If you notice any suspicious activity on your account, contact your bank immediately.

What is contactless?

Contactless is a way for cardholders to pay for purchases using a card without having to enter their PIN. The maximum value for this kind of purchase is known as the contactless limit. If the value is above the limit, the payment will default to a chip & PIN payment for card, or, if available, payment via mobile phone. Every card has an in-built security check which means from time to time you have to enter your PIN to verify that you are the genuine cardholder. This cumulative limit has been increased to a maximum amount of £300. Your bank will set its own limit, but these will not be published for security reasons.

How do you use a contactless card?

  1. Look out for the contactless symbol when shopping.
  2. Tell the retailer you'd like to use your contactless card and simply touch it directly onto the card reader.
  3. The card reader will indicate when your card has been recognised, typically with a beep or green light.
  4. Follow the instructions on the card reader and terminal display to confirm when your payment has been successful or whether you need to complete a chip and PIN payment instead. For extra security, you may occasionally be asked to enter your PIN.

How close does the card need to be to the reader to pay?

To make a payment, hold a contactless card within a few centimetres of the reader.

Looking for a Card Processing Solution?

Over the past few years not only has the importance of being able to accept card payments risen but the services and solutions offered by different card processing providers have also changed.

To provide the best solution for all business the ACT and ActSmart (members of the Independent Retailers Confederation (IRC)) have two card processing partners; Global Payments for established businesses with medium to high card turnover and Paya Card Services for new and smaller businesses with lower card volumes.

Find out more

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