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Study reveals Apple Pay and contactless payments have overtaken cash payments as favourite ways to pay in-store.

8 Feb 2024

New research reveals that Apple Pay and contactless payments have overtaken cash payments by a landslide as our favourite ways to pay in-store.
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Fed expresses alarm at ‘runaway’ shoplifting incidents.

5 Feb 2024

The Federation of Independent Retailers (the Fed) has expressed alarm at new figures that show shoplifting at its highest level in 20 years.
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Hunstanton deli launches new West Norfolk food and drink festival.

5 Feb 2024

A brand-new festival is being launched next month is “all about community and breathing life into the High Street”, according to Mark Kacary, managing director of The Norfolk Deli in... Read more…

Retailers react to disposable vape ban.

5 Feb 2024

The retail sector has been responding to government plans to ban disposable vapes as part of plans to tackle the rise in youth vaping.
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UK’s indie food retailers to be recognised in the Farm Shop and Deli Retailer Awards 2024.

23 Jan 2024

Bakers, butchers, cheesemongers, delicatessens, fishmongers, greengrocers, village stores and small farm shops from around the UK have been shortlisted in the Farm Shop and Deli Retailer Awards... Read more…

How Independent Retailers Can Stand Out in A Crowded Market

23 Jan 2024

An interesting article has appeared in Forbes reflecting many of the issues that Indie Retail & ActSmart members will be experiencing – the challenges and... Read more…

Eight in Ten Small Businesses Taking Positive Steps to Strengthen Their Enterprises in 2024

22 Jan 2024

Eight in ten small business owners (81%) are planning to develop their companies in 2024, according to new research from Novuna Business Finance. The research shows that over a third (33%) are... Read more…

The Times names 12 of the UK’s best independent bookshops — as chosen by its readers.

22 Jan 2024

The Times has named 12 of the UK’s best independent bookshops — as chosen by its readers. Readers highlighted places that combined books with a friendly and welcoming atmosphere.... Read more…

Bira Launches Second Annual Campaign for Valentine's Day - #LoveYourHighStreet

22 Jan 2024

The British Independent Retailers Association is championing the high street again this Valentine's Day for the second consecutive year with its #LoveYourHighStreet campaign.
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Family-run shop in Lanarkshire village scoops community retailer award for second year running.

10 Jan 2024

Nads Store, a family-run shop in Law, Lanarkshire, has been named Community Retailer of the Year at the Scottish Asian and Business Awards ceremony for the second year running.
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Convenience stores saw record levels of theft in 2022, according to ACS report

Posted on in Business News

New figures from the Association of Convenience Stores (ACS) have revealed record levels of shop theft being committed against local convenience retailers over the last year.

According to ACS’ Voice of Local Shops survey of over 1200 independent retailers, 63% of independent retailers reported that theft in their businesses had either increased (35%) or stayed the same (28%) over the last year, with just 9% reporting a decrease in levels of shop theft.

The survey has been tracking levels of shop theft since the start of 2012. It claims the ‘theft index’ has been reasonably steady from 2016 through to early 2021 but has since gradually risen to now record highs amid ongoing inflation and the cost-of-living crisis.

Across the UK, London retailers are reportedly the worst affected, with 48% of retailers surveyed saying that theft has increased over the last year. This compares to 28% of retailers in the North East who reported an increase in theft, the lowest of any UK region.

Figures from the ACS 2022 Crime Report show that convenience stores spent over £246m in the previous year on crime prevention measures like CCTV, security staff and alarm systems.

“We are extremely concerned about the continued increase in theft levels in local shops,” ACS chief executive James Lowman said.

“Retailers tell us that the vast majority of incidents are committed by repeat offenders, usually well known in the area, that are stealing high value items like meat, coffee, alcohol and household/beauty products to then sell on, either as part of an organised crime group or to fund a substance addiction.

“Theft is not a victimless crime; it takes an enormous financial and personal toll on the retailers that are trying to run a business in their communities. Theft is also the biggest single tigger for abuse of colleagues and violent incidents in stores.”

Lowman added: “We need targeted action to stop the repeat offenders that are stealing on a regular basis without any concern about being apprehended by the police.”

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