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Indie shops key to reversing fortunes of struggling high streets, new study shows.

20 Nov 2023

A focus on independent stores and ‘browse-only’ shops can help to reverse the fortunes of the struggling high street, new research shows.
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Bira sets out expectations for this month’s Budget.

15 Nov 2023

The British Independent Retailers Association (BIRA), which works with over 6,000 independent businesses of all sizes across the UK, has outlined its expectations from the government... Read more…

Mixed picture on consumer spending plans for Christmas

7 Nov 2023

New survey data from Deloitte has shown a seven percentage-point rise in the number of UK consumers - from 19% in 2022 to 26% in 2023 - who intend to spend more in the last three months of 2023,... Read more…

Grants of up to £100,000 made available to boost Cornish High Streets

7 Nov 2023

Communities across Cornwall can now apply for grants of up to £100,000 to improve High Streets, the council has said.
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Warwickshire County Council launches campaign to promote Christmas shopping at independent businesses

6 Nov 2023

A Christmas campaign encouraging Warwickshire’s independent town businesses to shout about why shoppers should buy from them this year is making a comeback.
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The Times names prettiest towns for indie Christmas shopping

6 Nov 2023

With just over six weeks until Christmas, The Times has named what it says are the seven prettiest towns in the UK for Christmas shopping, making special mention of the presence of independent... Read more…

Cardmitment campaign launched to remind people of the power of sending greetings cards

23 Oct 2023

Cardmitment campaign launched to remind people of the power of sending greetings cards
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New guides welcome on how to make shops more accessible for the elderly

23 Oct 2023

The International Longevity Centre has released new guides to show the steps retailers need to take to make their shops more accessible for the elderly.
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Bristol sandwich shop named best in the UK

23 Oct 2023

Family-run Bristol sandwich shop Sandwich Sandwich has been named best in the UK at the UberEats awards.
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Convenience stores to trial UK’s first digital proof of age card

23 Oct 2023

Convenience stores are set to be part of a testing programme for the UK’s first digital proof of age card.
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Indie retailers say policing minister’s citizen’s arrest solution to retail crime is ‘high risk’

Posted on in Business News

Policing minister Chris Philp has encouraged shop workers to make ‘citizen’s arrests’ on shoplifters, a message branded as ‘dangerous and irresponsible’  by retail union USDAW.

Chris Philip

At the Conservative party conference in Manchester, Philp said: “I would also just remind everyone that the wider public, including shop staff and security guards, do have the power of citizen’s arrest and where it’s safe to do so I would encourage that to be used. Because if you do just let people walk in and take stuff and walk out without proper challenge, including potentially a physical challenge, then it will just escalate.”

However, national president of the Fed Muntazir Dipoti said this tactic is “high risk” and advised against it.

He said: “When shop staff challenge thieves they are often subject to abuse and sometimes assault. We tell our staff to never try to physically stop a crime. It goes without saying that we would never want our customers to expose themselves to this high risk either.”

USDAW general secretary Paddy Lillis agreed: “This kind of ‘DIY policing’ is dangerous and irresponsible. The minister needs to rethink his strategy, invest in putting more police on the beat and introduce a standalone offence for assaulting a shop worker, like they have in Scotland.

“USDAW’s very clear advice to our members is not to intervene or try to detain a shoplifter, their priority is to keep themselves safe. The retail employers we deal with also give the same advice to their staff. So it demonstrates a complete lack of understanding by the minister to suggest staff should be doing the job of the police.

“We are even more alarmed that he suggests the public should be performing citizen’s arrests in stores. Our members suffered first-hand when the public tried to police each other on Covid rules, with fights breaking out in aisles and shop workers refereeing arguments between customers. We do not want to see a return to that.”

The minister added that he is also planning to tackle crime levels by enabling facial CCTV images to be matched with information on passports and other government databases. However, it will take an estimated two years to create the IT system.

Members of the Fed and British Independent Retailers Association (BIRA) are calling for alternative solutions to citizen’s arrests and a new IT system and are asking the government to provide a £1,500 grant to help them cope with rising crime levels.

Dipoti commented that, to tackle shoplifting, increased resources are needed for the police and judiciary, and retailers also need better CCTV and other security equipment to help police with investigations.

Dipoti added: “We want the police to be able to attend more crimes and quickly. But the Fed is urging the UK and Scottish governments to provide a £1,500 grant to small shops which can’t afford the security they need.”

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