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UK Cycling resurgence timed perfectly for Local Bike Shop Day 2020

2 Sep 2020

The ACT and Cyclescheme join forces to make Local Bike Shop Day 2020 the best yet.
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‘Where You Shop Matters' Campain stars Card Retailers Lark London and Halls of Llandaff

2 Sep 2020

Greeting card retailers, Lark London and Halls of Llandaff are among theindependent retailers to star in Visa's current Where You Shop Matters campaign.
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Plastic Bag Charge Increase to be extended to all businesses from April 2021

2 Sep 2020

From April 2021 single use plastic bag charge will be increased to from 5p to 10p and apply to ALL businesses, regardless of size.

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Download your free Local Bike Shop Day 2020 digital Retailer Promo Pack

27 Aug 2020

There is now just over a week to prepare for this year's Local Bike Shop Day! To make preperations as easy as possible for IBDs during this busy time the ACT have created a digital Retailer... Read more…

Lock it, mark it, don't lose it: Download TfL's anti-theft poster now

21 Aug 2020

Download the TfL poster now to display in store and help us to avoid as many thefts as possible.
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Get your free retailer pack now by signing up on the Local Bike Shop Day website, last few remaining!

20 Aug 2020

Over 200 of these packs have already been given away to participating retailers, to get yours make sure you sign up now!

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Drive your organisation forward on social with the Maybe* free webinars

20 Aug 2020

Gain exclusive insight, expert opinion and up-to-date case studies with the Maybe* live webinars
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Independent Retailers Confederation partners with ‘shopping appointment' solution to bring confidence back to shopping

18 Aug 2020

New service eliminates the need for customers to queue to get into independent shops

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Get Pumped Up to cycle and join the World's Biggest Bike Ride on 12 September

14 Aug 2020

Cycling UK have launched a new campaign- Pumped Up- to celebrate the joy of the bike across our towns, cities and countryside and reminding people about the fun and freedom that cycling... Read more…

How Shop Local Week could benefit local bakery businesses

13 Aug 2020

Comment from Karen Dear, Director of Operations at the CBA (Craft Bakers Association) on how Shop Local Week could benefit local bakery businesses
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Best Small Shops' "Meet the Innovators" series kicks off with Jacobs the Jewellers following their successful reopening

Posted on in Business News

This year's Best Jacobs the jewellersSmall Shops competition will see the addition of a special new category celebrating small retailers that overcame adversity in the form of the COVID-19 crisis and innovated during lockdown, or prepared their business for life as restrictions have loosened.

Our ‘Meet the Innovators' series will highlight some of the small shops that did something special during this difficult time, starting with Jacobs the Jewellers, who are based in Reading.

Jacobs were visited by Alok Sharma MP, Secretary of State for Business, Enterprise and Industry - after being recognised locally for setting a great example as a business successfully reopening following lockdown. We spoke to Adam Jacobs of Jacobs about his lockdown experience.

"During lockdown we emphasised our online abilities more heavily than before, putting phone consultations, online chats and video consultations if requested, at the centre of the online buying process.

"Our type of jewellery and watches have always required explanation and supporting assistance so by altering our website to promote this we dramatically improved our online sales.

"A new online appointment booking service embedded in our website was also introduced pre-opening. This smoothed customer flow and allowed personal selection of visiting times to suit.

"This has been enthusiastically picked up and is very popular, with 109 appointments being made in under 3 weeks for both repairs and new sales consultations. We'll definitely keep this on in conjunction with our National Association of Jewellers StoreSafe Covid-19 protocols."

Speaking about what he and has colleagues learned about the business during lockdown, Adam added: "We learned that we can be imaginative, creative, positive and resilient. We have a strong team dynamic and we bonded further with regular, weekly lockdown communications.

"Independents have a uniquely open and giving support structure almost hardwired in their DNA - that's what makes us special."

Enter your shop in the Best Small Shops Competition ‘Most Innovative Business During COVID-19' category here:

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